Overview
McDonald's Australia & New Zealand is seeking a dynamic Quality Assurance Manager to lead strategic programs across a diverse portfolio of food and non-food categories. You'll shape the standards that ensure millions of customers enjoy safe, high-quality products every day. You'll collaborate across departments, guide crisis management, and oversee product and facility approvals while leading a high-performing team of Quality professionals.
What can you expect on a day-to-day basis?
* Drive Supplier Excellence: Partner with Strategic Sourcing and global teams to manage supplier relationships, onboard new partners, and uphold rigorous product standards.
* Champion Quality & Innovation: Support new product development, validate food safety systems, and collaborate on equipment and packaging innovations.
* Lead with Impact: Manage a team of two direct reports, aligning their work with business goals and fostering growth through McDonald's BEST framework.
* Solve & Improve: Investigate product issues, lead quality resolutions, and continuously enhance systems through data-driven insights and industry best practices.
Qualifications
* Strong communication and interpersonal skills, with the ability to build effective relationships across diverse teams
* A proactive, solutions-focused mindset and a "can-do" attitude
* Deep understanding of product safety, supply chain integrity, and store operations
* Up-to-date knowledge of food safety legislation and logistics requirements
* Excellent project management skills, with the ability to meet tight deadlines and perform under pressure
* Self-motivated and detail-oriented, with a knack for anticipating challenges and opportunities
Benefits
* Competitive Remuneration Package. We offer a total reward package of base salary, health care, target incentive plan (bonus) and long-term incentives (shares).
* 5 Weeks of Annual Leave. Switch off and recharge or explore your passions outside of work with an additional week of annual leave each calendar year.
* Highly Flexible Work Environment. Our teams have embraced a hybrid working model, balancing working remotely and connecting in the office to support our people and how they best add value.
* Birthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about.
* Ongoing Professional Development. We are committed to developing our people by investing in leadership programs and free access to LinkedIn Learning.
* Modern Office with Sustainable Amenities. Newly revamped office located in Thornleigh featuring the latest technology and electric car chargers to support eco-friendly commuting.
* Macca's Staff Discount & Retail Discounts. Enjoy discounted Macca's at any restaurant across Australia and access to hundreds of retail discounts.
* Access To Our 24/7 Wellbeing Partner (Sonder). Using the Sonder app, access free and confidential safety, medical and mental health support via chat or phone with accredited professionals.
* A Fun & Vibrant Culture. Immerse yourself in local and Macca's-only events and experiences from day one of working with us.
Inclusive workplace
At Macca's, our doors are open to everyone, and we live by our Golden Rule: treating everyone with dignity, fairness and respect, always. We're committed to building a safe, inclusive and welcoming workplace where everyone feels valued and empowered - it's our people who make us Macca's.
As an equal opportunity employer, we strongly encourage applications from people of all backgrounds, identities and experiences. If you have a disability, illness or injury and need adjustments during the recruitment process, we're here to help, just reach out to start the conversation.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Quality Assurance and Supply Chain
* Industries: Food and Beverage Services, Food and Beverage Manufacturing, and Restaurants
Location: Sydney, New South Wales, Australia
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