Job Title: Microsoft Dynamics 365 Functional Analyst
Description
We are seeking a skilled and experienced Dynamics 365 Functional Analyst to support our client’s implementation and ongoing use of their Microsoft D365 system.
The successful candidate will be responsible for translating business requirements into detailed system specifications, configuration, testing, training, and providing post-implementation support.
Key Responsibilities:
* Collaborate with stakeholders to capture business needs and develop comprehensive build specifications for D365 and Azure solutions.
* Create Business Process Flow (BPF) diagrams and assist in business process re-engineering.
* Support system testing, execute test cases, and develop user training materials for effective adoption of D365.
* Provide ongoing support, resolve system issues, and stay updated on D365 features for enhancements and upgrades.
* Assist with data migration design from legacy systems.
Requirements
To succeed in this role, the ideal candidate will have:
* A minimum of 3 years of experience as a Dynamics 365 Functional Analyst in a large IT organization, managing complex business change projects.
* Proven expertise and deep understanding of Dynamics 365 capabilities and limitations.
* Strong analytical skills to evaluate information, reconcile conflicts, and create detailed workflow diagrams.
* Excellent communication skills to engage non-technical users and ability to work independently.