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Account technology director

Melbourne
JLL
Posted: 11 February
Offer description

What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know, because we make your ambitions our business.

If you're looking to step up your career, JLL is the perfect professional home. JLL is a renowned real estate company on a global scale, specialising in commercial property alongside investment management. We have a wide range of career paths and opportunities available. We are seeking ambitious talent to work with us so that you can achieve your ambitions and create rewarding opportunities for yourself. Work alongside a supportive team with the opportunity for career development and continuous learning & improvement initiatives

What this opportunity Involves:

We are on the lookout for an experience professional to join our team based in either Melbourne, Sydney or Brisbane to become our new Account Technology Director at JLL. The Account Technology Director is an emerging role within this industry and JLL is leading the way. This role will require someone who can act as a leader, advisor, and an innovator. You will be supporting the Work Dynamics team who work with up to 6 clients to ensure technology needs are met whilst liaising with account directors and clients. This role is predominantly client focused and works on ensuring their requirements are met at all times.

An overview of your role:

Delivers insights and best practices in business-technology innovation management by connecting the business potential of emerging technologies, industry leading thought-leadership and the client's corporate strategy across the digital landscape
Recommends innovation priorities through a holistic strategic vision and delivery roadmap aligned to achieve the client's strategic business objectives, create immersive digital customer experiences and powerful data-driven insights
Assists the client to educate their line of business to drive digital change management and user adoption and provide powerful and agile proof of concept piloting ahead of full program implementation, ensuring a connection to the client's goals and objectives
Aligns technology and data operations through the life cycle, aligning the delivery roadmap and vision to technology platform implementation and sustainability models through mastery in digital services delivery
Liaises with delivery teams and tracks implementations safeguarding information and maintaining a rigorous alignment to the client's information security protocols. Escalates implementation issues and risks with a focus on quality outcomes and adherence to client expectations.
Meets frequently with C-Suite executives and client real estate leaders to highlight results and present solutions to position Jones Lang LaSalle and the client for growth opportunities
Achieves reference status with all clients which demonstrates best in class thought leadership that can be leveraged to expand and grow the business
Serve as the single point of accountability for all JLLT services delivered for all medium-large clients
During the lifecycle of initiative delivery, this leader will continue to monitor the status and success of the initiatives and act as the liaison to the leadership teams
Act as a point of escalation for customer concerns related to aligned digital platform and services
Proactively prepare for client renewal – striving for a no bid renewal by providing strategy to the account team
Provide guidance and strategy to the Solutions Development team for the digital portion sales pursuits to aligned account(s)

Sound like you? This is what we're looking for:

You're a strategic thinker with a proven track record in creating innovative strategies to retain and grow client base
Energetic and driven to build the business and demonstrates a drive for results
An innovative, forward thinking, creative individual with the highest ethical standards
An exceptional communicator and possess the following qualitative skills: people leadership, influence others to achieve results, engage and inspire proactive collaboration, build talent, communicate effectively, and build relationships, effective at public speaking
Has a strong client focus; anticipates and understands the emerging needs of clients
Establishes and maintains effective relationships with customers and gains their trust and respect
Deep expertise in the industry of the assigned accounts (Banking, Insurance, Public Institutions, Healthcare, etc.). Ideally past experience as a CRE lead, consulting, technical sales, or business development.
Understands the market of CRE Technologies, Prop Tech, IWMS, Smart Buildings, IoT, etc.
Leader in sales orientation and ability to solicit new pursuits, skillfully negotiate pursuits that result in mutual interests and build solid business relationships to generate new and on-going business growth
This position requires a bachelor's degree in addition to a broad range of business experience acquired through previous work experience
Additionally, the candidate must have 7-10 years of relevant industry/domain experience
Ideal candidates with have demonstrated experience in roles such as technical or proptech consulting, technical account management, or technology sales and business development.

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...

JLL is committed to developing and maintaining a diverse workforce. As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

Interested candidates, please apply following the link below quoting job reference number LMREQ182329

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