Mobile Hard Services Account Manager
Location – Ipswich, IP12 1QT
Hours – 40 hours per week
Company Benefits
* Enhanced Monthly Car allowance payment
* 23 days holiday rising up to 26 plus Bank Holidays
* Employee discounts via Perkbox
* Access to a virtual GP and a health & wellbeing app
* Training & Development
We are currently seeking a professional Hard Services Account Manager. You will manage multi‐discipline building services contract for a multi‐site national blue‐chip leisure services client and additional minor contracts as required. You will build strong relationships, maximising client satisfaction, and driving revenue growth across the account.
Responsibilities
* Build and maintain strong relationships with clients, serving as their primary point of contact for all business‐related matters.
* Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
* Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
* Collaborate with cross‐functional teams, such as Operations and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
* Identify upselling and cross‐selling opportunities within existing accounts to maximize revenue generation.
* Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
Skills & Experience
* Strong account management skills, with a proven track record of successfully managing accounts within Hard Services Facilities Management.
* Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long‐term relationships.
* Strategic thinking and problem‐solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
* Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
* From an M&E engineering discipline / or formal qualification.
* Valid UK Driving Licence.
Desirable
* Experience in working at corporate / Commercial locations.
We'll provide you with full training once you start and make sure that you have everything you need to do a great job. You will already have experience of working in a similar environment.
You will work 40 hours per week and you will have access to employee benefits that will be available to you as soon as you start which includes a monthly car allowance.
We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.
This role will be working for JCW, who are part of the Apleona Group.
#J-18808-Ljbffr