Guest Service Agent – Full-Time or Part-Time
Your Day to Day
* Welcome guests with genuine care and a seamless check-in experience
* Support IHG One Rewards members and returning guests
* Handle bookings, payments, and enquiries efficiently
* Anticipate guest needs and share local recommendations that make their stay unforgettable
What You'll Bring
* A friendly, confident personality and strong communication skills
* A passion for problem-solving and creating great guest experiences
* Computer literacy and comfort with fast-paced environments
* Previous hotel or customer service experience is a plus — but your attitude matters most!
What's in It for You
* Competitive pay and great hotel perks worldwide
* Full uniform and on-the-job training
* A supportive, inclusive team that values you for who you are
At IHG, we're committed to welcoming everyone. We celebrate diversity and encourage our colleagues to bring their whole selves to work. We provide equal employment opportunities regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We believe that to work well, you need to feel well — both inside and outside of work. Through our myWellbeing framework, we support your physical, emotional, and social wellbeing.
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