Job Title: Front Office All Rounder
We are seeking a highly motivated and enthusiastic individual to fill the role of Front Office All Rounder. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all guests receive a warm and welcoming experience.
* Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, and professional.
* Log all guest requests to ensure timely fulfillment within established timeframes.
* Follow up with relevant team members to guarantee guest requests are being met.
The ideal candidate will possess an energetic attitude, strong communication skills, and high computer literacy. They should be able to connect with guests, work effectively as part of a team, and provide excellent support services.
This role involves assisting guests with local attractions and directions, securely storing and delivering luggage, and covering valet parking duties as required. If you have a passion for delivering outstanding customer experiences and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Key Skills and Qualifications:
* Excellent communication and interpersonal skills.
* Ability to work efficiently in a busy environment.
* Strong problem-solving and analytical skills.
* High level of computer literacy.
* Team-focused and enthusiastic attitude.
What We Offer:
* A competitive salary package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.
About the Role:
* Front Office All Rounder - Full Time Position.
* Assist guests with inquiries and requests.
* Provide exceptional customer service at all times.
* Maintain a clean and organized workspace.
* Collaborate with colleagues to achieve team goals.
Please note that this is a full-time position requiring flexibility and adaptability. If you are a motivated and dedicated individual looking for a challenging role, we look forward to receiving your application.