The admissions officer is integral to ensuring a welcoming and seamless admissions process for prospective families. This role combines exceptional customer service with organisational expertise to support enrolments, manage communications, and deliver admissions events. You will play a key part in maintaining Reddam House’s reputation and ensuring a strong, diverse student body. This is a permanent, part time role, 4 full days or 5 (shorter days) per week. Based at our school in North Sydney.KEY RESPONSIBILITIES: Deliver Outstanding Customer Service • Act as the primary point of contact for prospective parents, students, agents, and feeder schools, providing timely and professional responses via email, phone, and in-person. • Guide prospective families through the admissions process, ensuring their questions are answered and fostering a positive impression of Reddam House. Admissions Process Management • Maintain the Admissions Department calendar and coordinate visits and meetings for prospective parents, students, and agents. • Accurately input and update application data in the iSAMS system, including offer details, financial records, and contracts. • Oversee application deposits and resolve admissions invoice queries. • Track and update records for place and scholarship offers, and draft offer letters for the Head of School. • Manage agent commission records for enrolled students. Event Organisation and Support • Assist the Head of Admissions in planning and executing key admissions events, such as open days, entrance assessments, taster days, exhibitions, and alumni events. • Accompany and guide visitors on tours of the school and boarding houses, creating a welcoming and professional experience. Collaboration and Communication • Work closely with academic and boarding house staff to schedule meetings with prospective families. • Liaise with the Communications Manager to ensure admissions materials are current and available online and in print. Onboarding and Welcoming • Prepare and distribute New Student Welcome Packs, ensuring families have all necessary information. • Collaborate with academic and house staff to facilitate smooth onboarding for new students, maintaining a consistent and positive experience.THE IDEAL CANDIDATE WILL HAVE: SKILLS & EXPERIENCE: • Demonstrated experience in admissions, customer service, or a similar administrative role. • Exceptional written and verbal communication skills, with a friendly and professional approach. • Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment. • High proficiency with database systems (e.g., iSAMS) and standard office software. • Experience in event coordination is a strong advantage. PERSONAL ATTRIBUTES: • Warm, approachable, and professional, with a passion for delivering exceptional service. • Highly organised, detail-oriented, and able to manage competing deadlines. • A proactive problem-solver with a can-do attitude. • Collaborative and team-oriented, aligning with Reddam House values and culture. QUALIFICATIONS: • Relevant qualifications in administration, education, or customer service are desirable. • Must hold or be eligible for a valid Working with Children Check. ADDITIONAL REQUIREMENTS: • Ongoing commitment to professional development. • Willingness to participate in school events and activities outside of regular school hours as required.SAFEGUARDING STATEMENT Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed. Inspired Education is the leading global group of premium schools, with a portfolio of over 119 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 90,000 students receive a world-class learning experience from Early Learning to Year 12. In over 25 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment. By joining our award-winning team of over 13,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group. Everyone at Inspired plays an active role in the success and continued growth of our business, as we aim for excellence in all we do. State of the Art Facilities Enjoy lessons in spacious classrooms, advanced science labs, and leisure facilities that are fully equipped with cutting-edge resources and digital technology. Investing in your personal growth With an open mind committed to continuous learning and innovation, you'll be supported by the most advanced practices to remain at the forefront of international education. Be part of a diverse international team We're a truly global community where your colleagues and students come from cultures and countries from all corners of the earth. Join us to connect, challenge, and collaborate with peers and renowned experts, as part of a diverse international team.