A leading global professional services firm seeks a Service Management Process Lead / Designer in Melbourne. The successful candidate will design and implement ITSM processes in a multi-vendor SIAM environment. Key requirements include a Bachelor's degree, strong ITIL 4 knowledge, and at least 5 years of experience in IT service management. Applicants must be Australian citizens with an active security clearance. This position demands onsite presence five days a week and offers various employee benefits including parental leave and career development opportunities.
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