At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations. We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms. The role: We are looking for an experienced, enthusiastic, and energetic Store Manager to join the team at our Robina store. The Store Manager will work to maintain the success of City Beach as one of Australia’s leading fashion retailers, by ensuring outstanding customer service and people experiences. You’ll be responsible for managing all aspects of your store operations by building, leading, and driving a high performing team. We need you to lead from the front by coaching and motivating your team, recruiting, and retaining top talent, and ensuring operational excellence within your store! What you’ll be doing: Be accountable for all aspects of store operations including managing and leading the store team, ensuring our stores are open and ready to be shopped by our customers Enforce the customer centric nature of City Beach by providing a superior people experience through a supportive and developmentally focused environment Manage and monitor performance to ensure your team delivers results and performance objectives to Company Standards Controlling rostering and wage management Managing the movement of stock to reduce shrinkage and optimise sales, filling and tidying the shop floor and getting store set up for promotions and sales Have ultimate oversight and accountability for the people within your team What we are looking for: Previous retail store management experience Outstanding customer service Experience in rostering and wage control Ability to effectively lead and develop a team Ability to resolve conflict Previous experience in stocktake An understanding of visual merchandising techniques The benefits: Enjoy a 40% team member discount for you, your friends and family to access. We have partnered with industry leaders to bring our team members discounts on products and memberships to keep you healthy on all fronts, including: Access to a free Employee Assistance Program. 15% discount on Goodlife Health Clubs and Fitness First Gyms memberships. Discounts on Studio Pilates Class Passes and City Cave Float & Wellness Centre. Complimentary consultations with Westpac. 7% discount on Medibank private health insurance. Up to 15% off at Strike Bowling & Holey Moley. Beach parties ($100 – $300 gift cards up for grabs for best dressed). Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre. Awesome in-store competitions and sales incentives. Prezzee Gift Cards for major milestones and yearly anniversary certificates. A monthly day off (4-day week once a month). Bonuses based on sales & customer service levels. Want to apply? This role will give you the opportunity to utilise your skills, experience, and enthusiasm to help continue City Beach’s growth and be a key part of our Retail team. If you think you have the skills and the passion to succeed in this role, apply today! Please note, City Beach Australia reserves the right to close the applicant portal at any time.