ID Clothing is a highly professional and well-respected supplier of uniforms to business, schools, sports groups and other organisations in Tasmania and Queensland. We are a great place to work and have a highly motivated and fun team environment.
Our customers expect a highly professional level of service when they visit our showroom. This is where you come in. We are looking for a Sales / Admin person to be the first point of contact for customers contacting and visiting us.
Based in our busy showroom in Moonah, we require a \"people person\" who thrives on dealing with customers (both face to face and on the phone) and has an approachable, friendly personality. This is a fast paced environment where attention to detail and the ability to multitask are essential.
We have a great culture where people take pride in their work whilst enjoying their time at work.
This role offers permanent, full time employment with an established company (est 1990) for the right candidate.
SKILLS REQUIRED
* Sound knowledge and application of the Microsoft Office Suite (Word, Excel)
* Proven track record of Sales experience
* Organised and methodical with the ability to identify, negotiate and resolve issues
* Accurate data entry skills and attention to detail
* Experience in client facing environments with good interpersonal skills
* Have a good memory and are able to keep track of details
* Strong multitasking and time management abilities
* Have good oral and written communication skills
DUTIES AND RESPONSIBILITIES
* Greeting customers, answering phone calls, emails & responding to enquiries where relevant
* Booking, canceling, and confirming appointments, managing calendars for meetings & fittings
* Managing and looking after the showroom which includes tidying regularly, dusting, tagging new garments, steaming / ironing garments & signing samples in and out for customers
* Providing sales assistance to customers who visit our showroom. (sales, recommending products and services to suit their needs, quoting prices, writing up orders and gathering all required customer information)
* Working with our senior Sales Representatives to assist in servicing customer needs
* Processing customer orders in our System including data entry from written orders taken by reps. Ensure that all information is entered for stock, pricing, decoration details etc
* Service customer pickups – including stock collection and processing of payments
* Entering new client details into computer software
* Process product returns as required with clients and suppliers within supplier time frames and procedures
Above all else, a great attitude, intelligence and the ability to fit in with our team are the most important skills you will need.
Now the important bit. If you have read this far then chances are you are interested in applying. As you can imagine we get a lot of applications from people who simply push the send button every time they see an ad in their area. So, first thing is to please include a cover letter with your application.
In addition, I want you to answer the following question and include it in your cover letter. You can answer in one sentence, one paragraph or more. Tell me enough to interest me without losing my attention.
You are going to a concert and have the choice of 3 types of transport. A taxi, an Uber or a Limousine. Each cost exactly the same and takes the same amount of time to get there. Which do you choose and why?
Please send your cover letter and CV to me if you think you fit the role.