Multiple opportunities available
- Full Time 12 month contract - Salary Range: $71,100 - $79,700 including super.
- Casual position - Hourly rate: $
Based in Geelong
Beyond Bank is a 100% customer-owned mutual bank with credit union heritage. With over 300,000 customers and more than 40 branches across five states, we aim to be the best bank for customers and communities. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.
Our values—Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability—are integral to all that we do and are the standards we uphold.
Job Description
We currently have an exciting prospect to join our growing Geelong team. The Personal Banker is responsible for advocating Beyond Bank Australia’s core values and delivering an exceptional customer experience aligned to our Customer Ownership Strategy while achieving individual performance targets contributing to the overall branch performance.
In the role you will
- Provide a local customer owned banking experience to new and existing customers
- Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills
- Manage general enquiries and provide sound advice and information to customers
- Contribute to a high achieving team environment with a commitment to success and a strong work ethic
- Manage customer bank accounts, including opening, closing, and overseeing transactions
- Collaborate with specialists in the business to deliver the best solution for the customer
Qualifications
We are seeking a caring and customer-focused person who is excited to learn and grow. You value integrity, especially when handling customer information. Your teamwork and commitment to improvement will help us prioritise our customers\' needs and satisfaction.
- Excellent customer service skills
- A passion for building lasting customer relationships and serving the local community
- Able to work in a dynamic customer service environment
- Excellent problem solving and analytical skills
- Banking or Financial services experience desirable, but not essential
See yourself in our team
Reporting to the Senior Relationship Manager, you will be joining the Branch Team, a group of dedicated professionals who provide exceptional support to our customers. Whether you are working face-to-face or over the phone, you will be committed to ensuring that our customers receive the best possible banking experience.
Additional Information
Why work for Beyond Bank?
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities, and culturally diverse members to apply for our roles. Beyond Bank is committed to an accessible recruitment process and employment experience. If you require adjustments to our online application, recruitment, or accessibility to our locations, please contact
And there’s even more benefits
- Our branch employees receive an additional 6 days of paid leave per year
- Additional 3 paid work-life balance days to boost your annual leave
- Paid community volunteer days to support many community charities across Australia
- Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more
- A flexible, diverse working environment
- Career development opportunities, training and coaching
Joining Beyond Bank offers you the chance to work with talented professionals who will support your growth. If you are passionate about people and want to make a difference, we’d love to hear from you.
Recruitment process
The process can include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checks. Some positions may require four weeks of mandatory full training.
Apply now
To find out more about Beyond Bank, visit beyondbank.com.au or contact
Applications close 20/10/2025
As a certified B Corp we are using our business as a force for good
By applying for this opportunity you consent to Beyond Bank Australia conducting pre-employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at Beyond Bank Australia’s expense.
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📌 Personal Banker
🏢 Beyond Bank Australia
📍 Geelong