An exceptional opportunity has arisen for an experienced and highly organised Medical Secretary to join the practice of a leading Orthopaedic Surgeon with an outstanding reputation.
This full-time position is based exclusively at North Shore Private Hospital in St Leonards. You will be instrumental in the daily management of the practice, ensuring a seamless experience for patients and referrers in a busy clinical environment.
This is a key role within the practice, involving the supervision of a part-time medical secretary. The role is advertised as full-time (Monday to Friday); however, for the ideal candidate, we offer the flexibility of a 4-day week (Thursday off).
What you'll bring to the role:
Proven experience as a senior medical secretary, ideally within a specialist surgical practice.
Essential proficiency in using medical practice management software; experience with Gentu is highly regarded but not mandatory.
A strong understanding of medical terminology; specific knowledge of hand orthopaedics will be highly valued.
Demonstrated experience in medical billing (Medicare, DVA, Workers Compensation, Health Fund) and financial processes.
Exceptional organisational and time-management skills, with the ability to manage competing priorities effectively.
Excellent communication and interpersonal skills, with a focus on building and maintaining strong relationships with GPs, patients, and hospital staff.
High level of accuracy, attention to detail, and proficiency in typing.
A proactive, empathetic, and professional approach to patient care.
The ability to work autonomously while also leading and supporting a team member.
Your key responsibilities will include:
Managing busy surgeon clinics, ensuring they run efficiently from start to finish.
Coordinating and managing all aspects of theatre lists, including booking, liaising with hospital staff, and patient communication.
Handling all practice billing, invoicing, and patient accounts.
Managing patient-related correspondence; checking, formatting, and proofing letters generated by a typing service, as well as handling original typing as required.
Maintaining meticulous patient files, including both paper-based and digital records.
Acting as the primary point of contact for patients, GPs, and other specialists, providing exceptional service.
Scheduling and confirming patient appointments.
Supervising and supporting a part-time medical secretary.
Maintaining strict confidentiality of all medical records and patient information.
If you are a dedicated and experienced professional who thrives in a fast-paced specialist environment and is looking to join a prestigious practice, we encourage you to apply.
Please submit your resume and a cover letter detailing your suitability for the role.
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