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Lead, contact centre enablement

Sydney
Optus
Posted: 20 January
Offer description

A leading telecommunications company in New South Wales seeks a Lead - Contact Centre Enablement to drive operations and product development.
This role requires strong skills in stakeholder management, digital technologies, and agile methodologies, along with 6-10 years of experience in the industry.
The successful candidate will collaborate with various teams, monitor vendor performance, and help implement strategic solutions.
Flexible working arrangements and competitive benefits are offered.
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