Job Title: Property Services Manager
We are seeking an experienced property services professional to oversee daily operations at a commercial development in Melbourne.
This role is responsible for managing maintenance, cleaning, security, and vendor operations whilst leading teams of staff and contractors to ensure optimal building performance and exceptional client satisfaction.
The successful candidate will utilize cutting-edge technology platforms and data analytics to deliver efficient and cost-effective property services across a commercial real estate portfolio.
You will serve as the primary client contact for service issues, manage budgets, ensure regulatory compliance, and implement comprehensive preventive maintenance programmes.
An Overview of the Role:
* Compliance & Certification: Ensure building and employee compliance with all relevant statutory authorities and engineering best practices.
* Maintenance & Risk Management: Coordinate effective management of all property services and works within the building.
* Budgets & Reporting: Prepare annual property operations and capital works budgets.
Responsibilities:
* Ensure building and employee compliance with all relevant statutory authorities and engineering best practices.
* Maintain adherence to performance standards.
* Obtain certification from contractors and consultants for all essential services.
* Prepare annual Fire Safety Statements and other statutory documentation.
* Ensure Environmental and Occupational Health & Safety compliance, including contractor inductions and risk management plans.
* Coordinate effective management of all property services and works within the building.
* Conduct periodic inspections of building systems and plant to assess repair priorities.
* Manage specialist contractors to ensure contract compliance and scope delivery.
* Implement and maintain computerized Planned Preventative Maintenance systems.
Requirements:
* A minimum of 5 years' experience as an Operations Manager in A Grade or Premium commercial assets.
* Trade Certificate or tertiary qualifications.
* Demonstrated ability to prioritize work within tight operational and financial deadlines.
* A positive approach to meeting client needs while managing tenant expectations.
* A strong customer service ethic with the ability to empathize with tenant needs.
* Excellent communication skills across all organizational levels.