Position Purpose:
The Administrative Assistant plays a vital role in ensuring the smooth operation of the organisation's daily activities. Serving as the primary point of contact, you will provide exceptional customer service while managing a variety of administrative responsibilities that will ensure the efficient running of our day-to-day operations. This is a full-time, office-based role with a 3-month probationary period located in Rhodes, NSW, with working hours from 8:30am to 4:30pm.
About us and what we offer:
Since inception Derivan has been committed to providing the arts community with the world's finest-quality artist acrylic colours and mediums. The company's founders had a vision "to make Australian-made premium paint available to artists worldwide while remaining environmentally and socially responsible". This was to be achieved while maintaining the quality and personal touch that only a family company can provide. We have succeeded in just that, and Derivan has grown from a tiny affair first registered in 1958 as Vynol Paints Pty Ltd and operating out of stables in Sydney's inner-city suburb of Kings Cross to the multinational operation it is today. Our vision is - we are here to provide the finest products that can be made, guided by the requirements of our customers. This is our promise to you, the artist, and is realised in our range of premium acrylics and mediums, and all made to the highest standards to ensure the most brilliant and pure results.
When you join Derivan, you're not just part of a company—you're part of a community that values craftsmanship, creativity, collaboration, and sustainability. We offer a supportive workplace where your contributions help shape products trusted by artists across the globe.
Your new colleagues are friendly, easy going and we have an open door policy with a vibrant atmosphere. There is on-site parking and we are located a short 12 minute walk from Rhodes train station.
Key responsibilities:
* General Office Administration
* Processing sales orders
* Manage incoming calls, emails and correspondence, and direct enquiries to the appropriate person
* Provide high level of customer service
* Team support by assisting with the sales and marketing team with their projects and admin needs
* Other ad hoc tasks
* Assisting with logistics – preparing paperwork and bookings for time sensitive deliveries and both local and overseas freight
* Records & Data Entry
* Enter and update data including customer information, invoices, credits, manufacturing orders, Greenbook
* Maintain office records electronically and by scanning copies of all paperwork (purchase orders, pick slips, invoices & credits) and using filing systems
* Assisting with stock take and keeping track of inventory levels
Requirements – Skills & Experience:
* Strong time and organisational skills with the capacity to multitask and prioritise competing tasks
* Excellent communication and interpersonal skills with a professional and friendly manner
* Attention to detail and high level of accuracy
* Willingness to learn and to follow instructions
* Ability to work independently and as part of a team
* Problem solving
* Reliable, punctual and hardworking
* Previous experience in office administration or a similar role not required but preferred