Overview
Crew Leader Reserve Response role at City of Greater Dandenong
Band 4 — $75,804 - $80,333 per annum (plus super). Permanent Full Time.
About Us
Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.
Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport. The Council offers a dynamic and rewarding work environment with opportunities for development, and a workplace that is respectful, engaged, accountable, creative and honest.
About the Role
This is a practical, hands-on leadership role delivering reactive parks maintenance and minor asset works across the City of Greater Dandenong. As Crew Leader Reserve Response, you’ll work with a team of five Reserve Response Officers to complete tasks that keep parks safe, functional and welcoming. The role focuses on responding to maintenance requests from the public, resolving customer service issues, and supporting other Parks teams during high workload periods or seasonal peaks.
You’ll lead daily planning, guide on-site work, and ensure minor repairs, asset maintenance and presentation works are delivered efficiently. The role also supports Council’s asset renewal and improvement programs, including fixing park furniture and bollards, repairing fences, minor playground repairs, maintaining signage and supporting small landscape upgrades.
About You
You’re a practical, solutions-focused leader with hands-on skills and a trade background, or experience in general maintenance and repair work. You know your way around tools, minor construction, and parks infrastructure, and take pride in fixing a range of issues.
Experience in parks maintenance, asset renewal or infrastructure programs is desirable. You enjoy teamwork and stepping into a leadership role when needed. You’re confident planning and leading on-site work, solving problems to ensure timely, high-quality outcomes. You’re adaptable, proactive, and able to switch between tasks to get the job done.
Key Requirements
- Trade Certificate or equivalent with demonstrable experience in maintaining open space assets (garden maintenance, building/construction maintenance, sports turf maintenance and general landscaping).
- Experience operating plant equipment such as backhoes, mowers, and tractors.
- Experience using a range of hand and power tools.
- Demonstrated experience supervising horticulture and open spaces functions.
- Knowledge of open space maintenance programs with analytical and problem‑solving skills; ability to support cutting-edge thinking.
- Knowledge and skills in contemporary management practices and staff management.
- Strong interpersonal skills, including verbal and written communication and customer service excellence.
- Effective time management, prioritisation, and ability to achieve team objectives under conflicting pressures.
- Intermediate PC literacy, including MS Office applications.
You may be required to undertake practical testing, psychometric testing, functional capacity assessment (physical) or aptitude testing. A Working with Children Check and a national police check may be required, with consideration given to spent conviction laws. Applications will be assessed on merit.
Benefits
Council offers an inclusive and diverse culture that supports work and life balance, with opportunities to learn, develop and grow. Benefits include:
- Competitive salary
- Salary sacrifice childcare (where available)
- Flexible working options including hybrid work
- Learning and development programs including study assistance
- Reward and recognition programs
- Health initiatives
- Access to support and wellbeing programs
- A vibrant social club
Council will consider flexible working arrangements for all positions and encourages applications from diverse backgrounds. Workplace adjustments can be made to accommodate needs.
To Apply
To apply, complete the online application form including:
- A brief cover letter
- Your resume
- Response to key selection criteria
You will answer selection questions as part of the process, and reference checks will be conducted.
Position Description: Crew Leader Reserve Response – 300.7 KB
Applications close: 5pm, Sunday, 12 October 2025
Further information: Tim Ford,
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📌 Crew Leader Reserve Response
🏢 City of Greater Dandenong
📍 City of Greater Dandenong