Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.The role of Associate Product Manager is to work with the Product Management team and support them to work effectively. They will be responsible for developing new product features, collecting product data, doing customer research, and coordinating with stakeholders.Overview of Key ResponsibilitiesWork with Product Management team to support delivering their roadmapsWork with the Product development team to build and support featuresGather product requirements and aligning them with business goalsAnalysis of data to understand user behavior and success metricsFollow our competitors and the industry, understand the market and contribute Product ideas.Synthesise customer researchAssess value, develop use cases, and prioritise features, epics, stories and themes to ensure work is aligned with product strategy.Champion the backlog of small-sized customer requests into Sprints.Coordinate with stakeholders to achieve the product visionReport bugs and errors to the development team and aid in their successful resolution.Establish and maintain good working relationships both within the development team and the wider organization.Reports toSenior Product ManagerDirect ReportsnoneSkills and QualificationsBe a team player who is able to establish rapport, credibility, and trust throughout the organisation at all levelsUnderstanding of the Product Development LifecycleEntrepreneurial mindset and passionate about building great products that meet our customer’s needsKnowledge of different analytics, roadmapping, project management and collaboration tools.Understanding of UX and UI best practice and engineering processes.Knowledge of hot products, start-ups and emerging trends in the broader tech worldAbility to articulate plans with clear rationale and effective storytelling.Ability to generate insights with both a customer and analytical focusSound project management and coordination skillsExcellent interpersonal and communication skills (both written and verbal).Sound stakeholder management skillsGrowth mindsetDriven to understand customer insights and champion their voice.Analytical skills and desire to dig into the data to understand user behaviour and success metrics.Excellent communication skills to work in an international, multi-location team.This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.Why work at Karbon?Gain global experience across USA, New Zealand, UK, and Canada4 weeks annual leave plus 5 extra "Karbon Days" off a yearFlexible working environmentWork with (and learn from) an experienced, high-performing teamBe part of a fast-growing company that firmly believes in promoting high performers from withinA collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedbackGenerous parental leaveKarbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.Generally, if you are a good person, we want to talk to you. If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!Apply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfWhat is your preferred first name? *Do you have full legal working rights within Australia or New Zealand and do not require further visa sponsorship now or in the future? * Select...What are your salary expectations for this role if you are successful? *If successful for this position, what date could you start? *LinkedIn ProfileKarbon AUS Demographic QuestionsKarbon provides equal opportunities for employment. We base employment decisions on merit, considering qualifications, skills, performance and achievements, and we do not tolerate discrimination against any employee or applicant for employment based on non-work related personal characteristics, such as race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, as well as breastfeeding needs), gender, sexual orientation, gender identity or expression, transgender status, national origin, ethnic origin, social origin, family or marital status, age, disability (physical or mental), medical condition, genetic information, veteran status or military service. We provide reasonable accommodation to qualified individuals with a disability as well as individuals with needs related to their religious observance or practice. We invite you to fill out our demographic questionnaire. Your responses, should you choose to provide them, will be utilized solely to enhance our hiring practices and will never be a determining factor for future employment.Thank you for your application!How would you describe your racial/ethnic background? (mark all that apply) * Select...Are you part of the LGBTQIA+ Community? (Select one) * Select...How would you describe your gender identity? (mark all that apply) * Select...Do you have a disability or chronic condition that substantially limits one or more of your major life activities, including mobility, communication, and learning? (Select one) * Select...Are you a veteran or active member of the military? (Select one) * Select...
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