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Workforce optimisation coordinator

Gold Coast
Talent
Posted: 13 April
Offer description

* 3 - month contract
* Ormeau location with WFH options available
* $50 - $60 + superannuation per hour

Your new company:

Our client is a leading veterinary care network in Australia and New Zealand made up of hundreds of individual clinics and speciality hospitals that share a commitment to compassionate, patient‐centred animal healthcare. The organisation has grown significantly since its founding in 2016, now supporting thousands of staff including veterinarians, nurses and clinic support teams across a large regional footprint.

Your new role:

The Workforce/Rostering Optimisation Coordinator is responsible for developing, implementing, and maintaining efficient and effective staff rosters and workforce deployment strategies. This role focuses on balancing operational requirements, employee availability, award/enterprise agreement compliance, and budget adherence to achieve maximum productivity and service delivery quality.

* Develop and manage optimal roster models for designated operational areas, ensuring cost‐effective coverage and skill mix to meet demand forecasts that support achieving labour targets.
* Proactively identify and report variances to optimised rosters 8 weeks in advanced
* Utilise advanced rostering software (e.g., Humanforce, Emplive (WFS) to analyse planned schedules and worked hours variances to key KPI's.
* Conduct regular analysis of rostering data, including actual hours vs. budgeted hours, overtime usage, casual hours usage and absenteeism trends.
* Monitor key performance indicators (KPIs) related to workforce utilisation and labour targets.

What you'll need to succeed:

* 3+ year's experience in rostering, scheduling, or workforce planning in a complex or multi-site environment (healthcare or retail advantageous).
* Strong WFM systems experience—Humanforce, Emplive (WFS), Kronos or similar.
* Solid understanding of Awards / Enterprise Agreements and shift compliance.
* Advanced Excel capability (analysis, reporting, modelling).
* Excellent communication, analytical thinking, and stakeholder management skills.
* Strong attention to detail and ability to juggle multiple priorities in a fast‐paced environment.
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