Senior Siebel CRM Software Engineer (Developer)
Australian citizenship required. No PR or Work Visa holders. Must be able to obtain Negative Vetting Level 1 security clearance.
What to Submit
* A tailored resume in docx format
* A one page (5000 character) summary response to the selection criteria below.
RFQ Details
* RFQ ID: LH-05829
* Agency: Services Australia
* Closing Date: Thursday, 02 April 2026 – 11:59pm (Canberra time)
* Estimated Start Date: Wednesday, 01 July 2026
* Initial Contract Duration: 12 months
* Extension Term: Other
* Experience Level: Senior – EL1 equivalent
* Security Clearance: Must be able to obtain Negative Vetting Level 1
* Location of Work: QLD, ACT, VIC, SA
* Working Arrangements: Hybrid. Location is capital city of selected states. The Labour Hire Worker is to work from the RFQ location on a full-time basis for the first 6 weeks. A hybrid WFH arrangement, usually a minimum of 3 days/week onsite, will be considered thereafter.
* Maximum Hours: 40 hours per week
Job Details
Software Engineers also known as Development Experts have experience overseeing software development projects, writing optimised code, and provide technical leadership to a team of software engineers. They are responsible for the quality and functionality of the software produced by their team.
Siebel Development Experts engage in the design, development and maintenance of applications built on the Siebel CRM platform, customising the system to meet specific business requirements of high quality while enhancing user experience and operational efficiency.
This role involves collaborating with business analysts, architects, and stakeholders to deliver scalable, high-performance CRM solutions, ensuring seamless integration with other enterprise systems.
The role solves highly complex problems, exercises a considerable degree of independence and undertakes a technical leadership role, with work performed under the general guidance of senior staff.
Key Duties and Responsibilities
* Development in Siebel applications including Siebel configuration, Integration, Workflows, eScripting and TBUI
* Develop data migration and data load packages using Enterprise Integration Manager
* Prepare technical design solutions to meet business requirements
* Perform unit testing and code reviews to ensure quality of delivered product
* Perform system administration and code packaging tasks where required
* Communicate technical concepts to senior and non-technical staff in a cohesive and digestible manner
* Ability to manage time effectively and prioritise workload
* Additional duties may be assigned as needed
Technical Skills
Specialisations include but are not limited to:
* Siebel TBUI
* Siebel Workflows
* Siebel Scripting
* Siebel Configuration
* Siebel Integration (EAI) and OpenUI frameworks
* Technical knowledge of Siebel architecture, Oracle Fusion Middleware and Oracle Policy Automation
* Understanding of Siebel Oracle stack technology
Selection Criteria
The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.
Essential criteria
* Emerging technology monitoring: Level 5 (SFIA) Monitors the external environment to gather intelligence on emerging technologies. Assesses and documents the impacts, threats and opportunities to the organisation. Creates reports and technology roadmaps and shares knowledge and insights with others.
* Methods and tools: Level 5 (SFIA) Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Contributes to organisational policies, standards, and guidelines for methods and tools. Implements methods and tools at programme, project and team levels including selection and tailoring in line with agreed standards. Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements.
* Programming/software development: Level 5 (SFIA) Takes technical responsibility across all stages and iterations of software development. Plans and drives software construction activities. Adopts and adapts appropriate software development methods, tools and techniques. Measures and monitors applications of project/team standards for software construction, including software security. Contributes to the development of organisational policies, standards, and guidelines for software development.
* Release and deployment: Level 5 (SFIA) Leads the assessment, analysis, planning and design of release packages, including assessment of risk. Liaises with business and technology teams on release scheduling and communication of progress. Conducts post-release reviews. Ensures that release processes and procedures are applied and that releases can be rolled back as needed. Identifies, evaluates and manages the adoption of appropriate release and deployment techniques, processes and automation tools.
* Software configuration: Level 5 (SFIA) Takes technical responsibility across all stages and iterations of configuration development and deployment. Plans and drives software configuration activities. Adopts and adapts appropriate software configuration methods, tools and techniques. Measures and monitors the application of standards for configuration design and deployment including software security. Contributes to the development of organisational policies, standards, and guidelines for software configuration design and deployment.
* Software design: Level 4 (SFIA) Designs complex software applications, components and modules. Uses appropriate modelling techniques following agreed software design standards, guidelines, patterns and methodology. Creates and communicates multiple design views to balance stakeholders' concerns and to satisfy functional and non-functional requirements. Identifies, evaluates and recommends alternative design options and trade-offs. Models, simulates or prototypes the behaviour of proposed software to enable approval by stakeholders, and effective construction of the software. Verifies software design by constructing and applying appropriate methods. Reviews, verifies and improves own designs against specifications. Leads reviews of others designs.
* Specialist advice: Level 4 (SFIA) Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations. Actively maintains knowledge in one or more identifiable specialisms. Recognises and identifies the boundaries of their own specialist knowledge. Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.
* Systems design: Level 5 (SFIA) Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Reviews systems designs and ensures that appropriate methods, tools and techniques are applied effectively. Makes recommendations and assesses and manages associated risks. Adopts and adapts system design methods, tools and techniques. Contributes to development of system design policies, standards and selection of architecture components.
* Systems integration and build: Level 5 (SFIA) Plans and drives activities to develop organisational systems integration and build capabilities including automation and continuous integration. Identifies, evaluates and manages the adoption of tools, techniques and processes to create a robust integration framework. Provides authoritative advice and guidance on any aspect of systems integration. Leads integration work in line with the agreed system and service design. Assesses risks and takes preventative action. Measures and monitors applications of standards. Contributes to the development of organisational policies, standards, and guidelines for systems integration.
* Testing: Level 4 (SFIA) Selects appropriate testing approach, including manual and automated testing. Develops and executes test plans and test cases. Implements scalable and reliable automated tests and frameworks. Collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. Identifies improvements in requirements, design or specification processes to increase the effectiveness and efficiency of testing. Analyses and reports on test activities, results, issues and risks, including the work of others.
Desirable criteria
* Configuration management: Level 2 (SFIA) Applies tools, techniques and processes to administer, track, log, report on and correct configuration items, components and changes. Assists with audits to check the accuracy of the information and undertakes any necessary corrective action under direction.
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