Alexander Drive Dental Clinic
We are seeking a highly skilled and motivated ICT Customer Support Officer to join our innovative team. This role is critical in maintaining and enhancing our technological infrastructure, ensuring seamless operations, and supporting our commitment to excellence in patient care.
Benefits
1. Competitive salary commensurate with experience
2. Opportunity to work with cutting-edge dental technology
3. Professional development opportunities
4. Sponsorship for the right international candidate to work in Australia
Task & Responsibilities
1. Determining software and hardware requirements to provide solutions to problems
2. Responding to inquiries about software and hardware problems
3. Adapting existing programs to meet users' requirements
4. Installing and downloading appropriate software
5. Ensuring efficient use of applications and equipment
6. Implementing computer networks
7. Set up and maintain patient database systems
8. Ensure data integrity and security
9. Implement backup and recovery procedures
10. Optimize database performance for quick access to patient records
11. Integrate database with other clinic systems (e.g., appointment scheduling, billing)
12. Create custom reports for business analytics and patient care insights
13. Ensure compliance with data protection regulations
Qualification & Experience
1. Minimum Diploma level qualification in Information Technology, Computer Science, or a related field
2. Minimum 3 years of experience in ICT support roles
3. Strong knowledge of database management and cybersecurity
4. Familiarity with healthcare IT systems and regulations
5. Excellent problem-solving and communication skills
About Company
Alexander Drive Dental Clinic is a well-established dental clinic in Dianella open after hours for your convenience. We strive to ensure that your general dental and cosmetic dental needs are achieved, giving you that perfect smile every time. We have a team of friendly dentists in Perth ready to advise whatever your dental need is.
We have a range of dental treatments to give you the perfect smile you deserve. Our dental treatments include dental implants, general dental check-up for your family, cosmetic dentistry, teeth whitening, Invisalign, sedation dentistry, and much more.
Salary: $75000-80000
Job Publish: 10-02-2025
Job Expire: 12-03-2025
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