Delivering exceptional customer experiences is at the heart of our business. As a Customer Service Representative, you will play a crucial role in helping customers find the right products and services to suit their needs.
Key Responsibilities:
* Exceptional Customer Engagement: Provide personalized support to customers, ensuring their time with us is memorable and enjoyable.
* Tech Expertise: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions to customers.
* Sales Performance: Meet and exceed sales targets and KPIs by utilizing consultative selling skills.
* Team Collaboration: Work closely with colleagues to create a welcoming environment where everyone is supported to achieve store goals.
What We Offer:
* Competitive Hourly Rate: $18 per hour *Junior rates apply for those under 20 years of age.
* Enhanced Benefits Package: Enjoy 12% Superannuation Plus 10% Variable Remuneration**.
* Generous Discounts: Enjoy 30% off services and exclusive offers with over 240 brands and partners.
* Flexible Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave .