Lead the Change as a Regional Manager. You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we’re building strong teams now to lead the change. This is your opportunity to step into a key leadership role and shape the future of retail across a Region in Melbourne's Northern suburbs and Goulburn Valley Region. From Northcote, Craigieburn to Cobram, you’ll lead a region of 14 stores, and play a pivotal role in delivering operational excellence, building high-performing teams, and driving results that matter. What you’ll be doing: Lead from the front by supporting and coaching your Store Managers to create high-energy, inclusive store cultures where teams feel empowered and customers feel welcomed Be hands-on in your approach, visiting stores regularly, providing clear direction, and setting the standard for service, safety and execution Drive performance by using insights and data to lift store standards, improve execution, and achieve sales and operational targets Develop your team by mentoring and growing future leaders, and partnering with People & Culture to build strong succession pipelines Champion customer experience by ensuring every store delivers consistent, friendly and helpful service Keep it safe by embedding a safety-first mindset across your region and ensuring compliance with all safety standards Lead the change by bringing clarity, consistency and care as we transition into a new era of growth and customer experience What you bring: Proven leadership experience in a multi-site retail or customer-focused environment A natural ability to motivate, influence and bring out the best in others Strong communication and organisational skills that keep things clear, focused and on track A passion for team development and creating a culture of high performance A solutions mindset and the drive to deliver results in a fast-paced, hands-on environment What we offer: Competitive base salary $17,000 car allowance bonus & tools of trade A supportive and diverse culture. At TRS we care about your wellbeing and are committed to providing a fun, safe and respectful environment. Structured onboarding followed by a buddy support program. Team Member discount of 15% for you and an immediate family member (permanent team members) Wage Stream - Supporting financial wellbeing and providing Instant access to your pay, big brands discounts and savings plans. Structured development plans and training provided to support your career growth. Paid parental leave program supporting primary and secondary care givers. Employee Assistance Program - free and confidential professional counselling for work and personal issues for you and your immediate family members. Ready to lead the change? Apply now and be part of the journey.