Administrative Assistant – E-Commerce (Full-Time)
Want to kick-start your career in e-commerce with a role that sets you up for the future?
Vulcan Fitness is a fast-growing Australian brand selling high-quality gym and fitness equipment. We're looking for a
motivated and organised go-getter
to join our Brisbane (Banyo QLD 4014) office as an Administrative Assistant.
Website:
No prior experience is needed - we'll train you on everything, from using our software to handling supplier communications. You'll gain hands-on experience across the entire business and work directly with the founders and our tight-knit team (Dhil, Justin, Zeik, Paige, Sofia, Stu and Nav).
Role Overview:
This is a permanent, secure role with preferred hours of Monday to Friday, 7:30 AM – 3:30 PM (or 8:30 AM to 4:30 PM is fine). You'll be part of a small, collaborative team
who get things done
while having a laugh along the way.
Key Responsibilities:
* Respond to customer service emails daily, clearing the inbox and attending to all queries.
* Prepare quotes and respond to product inquiries.
* Troubleshoot complaints and work with our factories/manufacturers to arrange suitable solutions or spare parts.
* Print and organise shipping labels for the warehouse manager to pick orders.
* Prepare purchase orders and assist with operating Cin7 software - full training provided.
* Liaise with suppliers and freight companies as required.
* General administrative tasks as needed to support the Vulcan Fitness team.
What We're Looking For:
* Strong written communication skills and a professional but friendly tone.
* High attention to detail and great organisational skills.
* Willingness to learn and confidence to ask questions.
* Comfortable using admin software (experience with Microsoft Office/Excel, Shopify, Cin7, or similar is a bonus, but not required).
* Someone who enjoys an active lifestyle and is interested in health & fitness (you'll fit right in with our team culture).
What We Offer
* Competitive Salary Package
* Performance bonus based on individual, team results and business growth
* Hands-on training in e-commerce systems and processes - you will learn all the skills required to launch your own e-commerce brand one day
* Learn the full e-commerce process, with potential to grow into more specialised roles as we expand
* Work directly with the founders in a growing, supportive team
* Street parking available
* Access to our fully equipped office gym + regular team training sessions
* A role where you'll build real skills, enjoy a positive team culture, and have long-term stability
Location: Banyo, QLD (office-based role)
Hours: Full-time
How to Apply:
Send your resume and a short note sentences) telling us why you'd be a great fit for Vulcan Fitness - and share a little about your interest in health, training, or staying active - to My best contact number is