We are seeking a Digital Project Manager to lead our digital teams through the planning and development of innovative projects. The ideal candidate will have experience in managing multiple concurrent projects, with a strong focus on customer advocacy and quality delivery.
The successful candidate will have a proven track record of leading cross-functional teams, with excellent communication and project management skills. They will be able to work flexibly in a dynamic environment, with a strong understanding of Agile methodologies and software development practices.
Responsibilities will include:
* Leading clients and digital teams through the planning and development of digital projects
* Project scoping and ideation, including facilitation of workshops to define project scope, costings and schedules
* Contributing research and providing recommendations
* Creating proposals, estimates and project specifications
* Planning, tasking and managing digital project builds using boards, backlogs and cards
* Coordinating the cross-functional team on a day-to-day basis to drive the delivery of customer projects and support needs
* Fostering long-lasting customer relationships
* Ensuring high standards of quality are maintained
* Providing exceptional levels of customer service, both internally and externally
* Ensuring all customers are updated regularly on the status of their projects
The ideal candidate will have:
* Demonstrated proactive and creative use of online technologies and services
* Broad working knowledge of Agile methodologies
* Ability to work flexibly in a dynamic environment, managing multiple concurrent projects
* Thrive in a team environment with diverse internal and external stakeholders
* A strong customer advocacy mindset and quality focus
* Confidence, with strong written and verbal communication skills
Key qualifications include:
* 3+ years' experience as a Digital Project Manager, Scrum Master, Digital Producer or similar role
* Experience leading a team of digital developers
* Prior experience with agency style software project delivery
* Excellent knowledge of software development practices
* A solid understanding of web technologies
* Hands-on experience in using AI to improve production processes and outcomes
* Understanding and experience of UX, IA and accessibility principles
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced Digital Project Manager looking for a new challenge, please apply with your resume and cover letter.