If you haven't heard of Amer Sports before, you've definitely heard of our internationally recognised brands including Wilson, Salomon, Arc'teryx and Atomic. Our brands specialise in high-performance, technical sports equipment and apparel, and encourage users to get outside, keep active and have fun - whether they are playing tennis or golf in the summer, or skiing in the winter.
As the Retail Facilities Manager, you will lead the facilities strategy across our multi-brand portfolio (including Arc'teryx, Salomon, and Wilson) across Australia and New Zealand to ensure our stores and offices are safe, sustainable, and commercially vibrant. Reporting to the Store Development Manager and working closely across all our retail Operations teams, you will oversee the complete lifecycle of our properties—ensuring that from the day a store opens, it remains a premium environment for our customers and a functional home for our colleagues.
Responsibilities
* Set and implement the regional facilities management strategy regarding sustainability, quality, and cost-efficiency. Implement standardised Facilities Management for all brands (Arc'teryx, Salomon, and Wilson). Develop clear, comprehensive guides for store teams, including centre management contacts and ticket logging processes.
* Formulate processes for automation and streamline the ticket management system to improve response times and operational flow.
* Manage a Multi-Trade National Contract across AU/NZ. Lead the procurement, tendering, and negotiation processes to ensure high-quality service delivery and contractual compliance.
* Develop and execute comprehensive maintenance plans (preventative and reactive) that maximise the lifetime value of our assets and properties.
* Manage the FM budget (OPEX), providing accurate forecasts, business cases for investments, and detailed cost-performance analysis (Actual vs. Budget).
* Act as a key partner to Store Managers and Brand Leads, providing a high-urgency response to facility issues and ensuring all locations meet safety and compliance standards.
* Work closely with the Store Development Project Manager to transition new builds into operational status and manage small-to-medium scale CAPEX projects.
* Responsible for managing and tracking energy consumption across the portfolio and identifying proactive opportunities for energy efficiencies and waste reduction.
* Conduct a full site audit for each store once per year, providing real-time feedback on asset condition, risks, and maintenance issues, and ensuring consistent standards across the region.
Ideal candidate
2026/27 is set to be an exciting year as our retail footprint expands across Australia and this role is a crucial addition to our team. You will bring demonstrated experience in facilities management, ideally within a fast-paced retail or hospitality environment, and be familiar with OPEX and CAPEX budgeting. With a strong understanding of the Australian and New Zealand facilities vendor market, you have a proven track record of managing and maintaining strong relationships with multi-trade, reactive and preventative maintenance providers.
No candidate will meet every single desired skill and qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
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