UniLodge is looking for a Community Support Officer to join their team in Canberra.
About the Role
This is a casual opportunity to work in after-hours operations, supporting resident wellbeing and managing building security. As a Community Support Officer, you will be responsible for monitoring security, performing administrative tasks, and providing support to residents.
You will have exposure to a range of tasks and responsibilities, including:
* Monitoring building security and safety; resolving issues or emergencies that arise while on duty.
* Carrying out administration tasks, maintaining records, processing payments, and audit reporting.
* Effective incident management during night shift, including grievances and conflict resolution.
* Acting as a point of contact for assistance, information, and welfare for residents.
* Responding to resident calls about noise or disturbances within the building, and lock outs.
You will be required to attend training and mandatory staff meetings when necessary. You must be able to commit to a 12 PM to 8 AM shift time, including working on public holidays.
Requirements
To be successful in this role, you will need to meet the following requirements:
* National Police Check (completed within the last 3 months)
* Working with Children's Check (ACT)
* Unrestricted work rights in Australia
* First Aid + CPR certification
* Ability to commit to a 12 PM to 8 AM shift time
Culture & Benefits
We value our employees' contributions and offer a range of benefits, including:
* Ongoing training and career growth opportunities
* Performance recognition programs
* Mental health and wellbeing support tools
* Study leave and paid parental leave entitlements
We are committed to building inclusive communities and fostering a culture of trust, engagement, collaboration, and fun.
About UniLodge
UniLodge manages a diverse portfolio of properties and hotels across mainland Australia and New Zealand, employing a team of over 1200 employees who help achieve its vision.
The company is known for its commitment to employee wellbeing and professional development, offering access to ongoing training and career growth opportunities, performance recognition programs, and mental health and wellbeing support tools.
Join our community and be part of a dynamic team that values innovation, diversity, and inclusion.