FIFO Case Manager – Walytjapiti Program (Child & Family Wellbeing Service)
People of Aboriginal and Torres Strait Islander descent are encouraged to apply.
Fixed Term – 12 months
Fly In Fly Out (FIFO) role
Base Salary: $91,284 – $102,296 (negotiable based on experience) + super + benefits
Generous leave entitlements; salary packaging benefits; relocation assistance; retention bonus
NPY Women's Council is an Anangu‐led organisation delivering critical health, social and cultural services across the Ngaanyatjarra, Pitjantjatjara and Yankunytjatjara (NPY) Lands. Guided by women's law, culture and strong governance, we work to support all Anangu—especially women and children—to live well in both worlds.
About the Role
The Walytjapiti Case Manager provides trauma‐informed, therapeutic case management to families at risk of entering the child protection system. Working as part of the Child and Family Wellbeing Service, you will support families to strengthen their capacity, improve child wellbeing outcomes, and build stronger connections within their communities.
This is a FIFO role working in remote communities across the NPY region, supported by a multidisciplinary and culturally strong team.
What Success Looks Like
In this role, you will:
* Support families to build capacity to safely care for their children
* Deliver culturally appropriate, family‐centred case management
* Strengthen engagement and trust with communities
* Work collaboratively with Anangu staff in a Malparara (side‐by‐side) partnership
* Maintain high‐quality case documentation, reporting and data management
* Contribute to improved safety, wellbeing and long‐term outcomes for children
Key Responsibilities
Case Management & Family Support
* Deliver client‐centred, trauma‐informed case management
* Develop and review case plans in partnership with families
* Provide advocacy, education and practical support to families and carers
* Support families with underlying issues impacting child wellbeing
Collaboration & Partnerships
* Liaise with internal programs, health services, child protection, police and community organisations
* Build strong working relationships with key stakeholders
* Advocate for culturally appropriate services and supports
Community Engagement
* Support initiatives that improve community wellbeing and safety
* Engage respectfully with Anangu communities and stakeholders
Administration & Reporting
* Maintain accurate client records, case files and reports
* Manage data collection, program reporting and documentation requirements
* Administer brokerage and emergency relief funds where required
Team & Cultural Practice
* Work in partnership with Anangu staff
* Contribute to a culturally respectful, trauma‐informed workplace
* Participate in supervision, training and team meetings
About You
You are a compassionate and resilient professional with:
* Experience in case management, particularly with families and children
* Strong understanding of trauma‐informed practice
* Ability to work in remote and cross‐cultural environments
* Excellent communication and relationship‐building skills
* Strong organisational and reporting capabilities
* Awareness of the challenges impacting Aboriginal communities
Qualifications
Essential:
* Tertiary qualifications in Social Work, Psychology, Counselling, Community Development or relevant experience
Desirable:
* Experience working in remote communities
* Knowledge of Aboriginal culture and community contexts
Special Conditions
* Ability to work in a FIFO environment and remote communities
* Current Australian driver's licence (manual preferred) or willingness to obtain
* Ability to operate a 4WD or willingness to learn
* First Aid Certificate (or willingness to obtain)
* Working with Children Check & National Police Clearance
* Willingness to travel and work outside standard hours when required
What We Offer
* Salary packaging benefits
* Generous leave entitlements
* Superannuation (12%)
* Relocation assistance
* Retention bonus
* Accommodation provided in remote locations
* Supportive, values‐driven workplace
* Opportunity to contribute to meaningful community outcome
Apply Now
To apply, please upload your resume and cover letter via our website or email:
***********@npywc.org.au
For more information, please contact Gemma Harvey, Manager – Child & Family Wellbeing Service on ************@npywc.org.au.
Join us in supporting Anangu families and children through culturally strong, trauma‐informed care and community connection.
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