Create your best future and join Westpac a ServiceNow (Customer Apps) Developer.
What's the role?
This role is part of the Enterprise Technology Services team and involves close collaboration with Technical Leads and Business Analysts. As a Developer within the Customer Apps squad, you will deliver enhancements to the ServiceNow platform, both large and small. Working in an Agile squad structure, you will partner with the Product Owner, Business Analyst, Tech Lead, Software Engineer and other Developers to ensure all development and configuration activities follow a consistent process and meet high-quality standards, delivering excellent customer outcomes.
Your key responsibilities include collaborating in an Agile or SAFE Release Train environment with BAs, Scrum Masters and Tech Leads to refine backlog stories, design solutions and provide technical input on ServiceNow best practices. You will also develop and document detailed designs, offer peer support and contribute to the efficient delivery of the squad.
Please note: This position is open to interstate candidates as well.
What do I need?
* Good knowledge of ITSM processes and ITIL with ITIL v4 certification preferred.
* Strong expertise with ServiceNow configuration, customisation, and administration.
* Relevant certifications of ServiceNow CSA and CAD.
* Strong experience with Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs including advanced scripting of each, forms workflows, integration hub and custom Service Portal widgets.
* Extensive functional knowledge of ServiceNow modules including ITSM, ITOM, CMDB, Report/ Performance Analytics and Service Catalog/Portal.
* Knowledge of HTTP, REST, and API design best practices. Understanding of event-driven architectures. Understanding of asynchronous programming concepts. Knowledge of modern web design (CSS, HTML, etc.), JavaScript, and Angular.
* Proficiency in programming languages, such as C, C++, Java, Python or .NET is desirable.
Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
* Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
* Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to help your grow your career within the bank.
* Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button.
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.
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