Our Sales Associate will work closely with the store team to provide exceptional customer service, understand customers' needs, and make personalized product recommendations. They must have a strong ability to engage with customers, communicate effectively, and possess excellent problem-solving skills.
Key Responsibilities:
* Ascertain customer needs and recommend suitable products.
* Maintain up-to-date knowledge of products, features, and benefits to accurately describe them to customers.
* Upsell and cross-sell products where appropriate, informing customers about sales and promotions.
* Prioritize providing exceptional customer service at all times.
Requirements:
* A minimum of 2 years of retail experience in home/lifestyle products is preferred.
* The ability to build strong relationships with customers to bring their vision for their home to life.
* A proactive attitude towards meeting and exceeding sales targets.
* Exceptional communication skills and basic computer literacy.
This role involves regular manual handling of products, including lifting, carrying, and moving items of varying sizes. Applicants must be physically capable of performing these tasks safely as part of their daily duties.