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Customer service team member (canberra)

Canberra
Bunnings Group
Customer Services agent
Posted: 4 June
Offer description

Join the Bunnings team as a Customer Service Team Member based at Canberra Airport Warehouse.

Role Overview

Our team members are the face of Bunnings, providing friendly and helpful service to everyone who walks through our doors. They greet customers, provide advice and help turn DIY dreams into reality.

Responsibilities

* Provide customers with the best experience across the store.
* Manage stock efficiently while keeping the workspace clean and tidy.
* Serve customers with a smile at the checkout registers.
* Work collaboratively with a supportive, inclusive team.

Qualifications

* Genuine passion for customer experience with energy and enthusiasm.
* Ability to approach, connect and interact confidently with customers.
* Enthusiasm for learning about products and services and readiness to lend a hand across different areas of the store.
* Act with integrity, be safe and do your best.
* Availability to work flexible hours, including late nights, early mornings and weekends.

Benefits

* Team discount at Bunnings and other Wesfarmers brands.
* Free standard OnePass membership.
* Access to over 100 exclusive team member benefits across health, shopping, travel, stay, wealth, work and leave.
* 12 weeks paid parental leave, regardless of gender.
* Annual festive gifts, discounted food and drinks at the Bunnings Cafe, and travelling store team member opportunities.
* Paid adult pay rate of $### per hour for employees 18 years and above.

Application Process

Submit an application, complete a 20‐minute online chat interview. Successful candidates will proceed to a 15‐minute online video interview and, if a match, an onsite meet and greet with leaders. We encourage applicants from all backgrounds; we welcome people of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities, and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.

Applicants must be 15 years of age or older. We reserve the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies.

If you are offered a role, background checks may be required including police, employment, medical and qualification checks. If a police check returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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