Job Title: Sales Associate - Customer Service Specialist
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About the Role: We are seeking an enthusiastic and customer-focused individual to join our sales team as a Sales Associate. In this role, you will be responsible for providing exceptional customer service and support to builders and tradespeople.
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Your Key Responsibilities Will Include:
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* Providing customer information and answering product-related queries in a friendly and efficient manner.
* Preparing quotes and providing price estimates to customers both in person and over the phone.
* Picking, packing, and stock controlling activities to ensure seamless branch operations.
* Helping maintain a tidy and safe work environment.
* Making occasional deliveries to customers using company vehicles.
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We Are Looking For Someone Who:
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Has prior experience in retail sales or customer service and is passionate about delivering exceptional customer experiences.
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Can pick orders, manage shop floor displays, and provide accurate information to customers.
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Is proficient in using computers and willing to learn new systems.
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Has a clean and valid driver's licence and is open to working flexible shifts, including weekends.
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Wants to develop their career within our organisation or other opportunities.
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Our Benefits Package Includes:
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A performance-based bonus scheme to recognise your contributions.
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Flexibility around shift arrangements, including weekend work.
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Generous paid annual leave to relax and recharge.
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Continuous learning and development programs to support your career goals.
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Discounts on products and services, including groceries, fuel, insurance, travel, and more.
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Reece Boost - offering cashback and discounts on everyday expenses.
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What To Expect Next:
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After submitting your application, you'll receive an invitation to participate in a brief chat interview.
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This relaxed and flexible alternative to a phone interview will involve answering five questions and should take around 15-20 minutes.
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Once completed, you'll receive a personality profile highlighting your strengths.
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Let Us Support You Every Step Of The Way:
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At Reece Group, we prioritise fairness and strive to create an inclusive and supportive environment for all applicants and employees.
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If you need any accommodations, please don't hesitate to let us know so we can provide the best possible support.
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Join Our Team And Be Part Of A Dynamic Organisation:
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Our success is built on the success of our customers, who provide essential services every day.
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Reece is a place where people make a real difference, and that's the secret to our success.
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As a values-driven organisation, we value diversity, fairness, and equality, and we're committed to providing equal opportunities regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.