About Dialpad
Dialpad is the leading AI-powered customer communications platform, creating human-first, AI-enhanced solutions that drive the next wave of how businesses communicate with and serve their customers.
Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix use Dialpad and its AI capabilities to deliver amazing customer experiences.
Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
Our Team
You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad.
The global Sales team is made up of Sales Development, Channel, Enablement, Commercial, MidMarket, and Enterprise teams – all teeming with unbridled passion and grit.
Our reps help businesses solve complex communication problems felt by everyone around the world.
Your Role
We are looking for a sales leader who embodies the following traits:
- You're intelligent,
- A self-starter,
- Enjoy developing people,
- And you like working with a smart, talented team of salespeople.
As a Regional VP (RVP), ANZ Sales, you will report directly to our Managing Director APAC.
This role manages a team of Mid-Market and Commercial AE's and requires an experienced leader with the ability to creatively motivate our team and help our Sales teams hit their goals and resource new ways to excel.
Responsibilities
* Recruit, mentor, and direct a team of high-performing AEs in the Mid-Market and Commercial space to uncover new business opportunities.
* Run weekly team meetings and 1:1's with your AEs, as well as bi-weekly coaching sessions.
* Coach and evaluate your team's skills, identify any gaps, and use this knowledge to uplevel their abilities to run the sales process.
* Accurately forecast weekly, monthly, and quarterly attainment.
* Actively participate in the sales cycle to bring sales leadership and strategic support.
* Oversee lead distribution and pipeline management.
* Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
* Plan and deliver sales strategies to meet and exceed sales projections.
* Analyze data and work with cross-functional, global counterparts to improve the product's vision and drive growth initiatives and market insights.
* Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes.
* Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
* Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.
* Establish and track key performance indicators (KPIs) to evaluate the success of regional initiatives. Regularly report on regional performance to the Managing Director.
* Foster a high-performance culture that emphasizes teamwork, accountability, and continuous improvement.
Requirements
* BA/BS degree or equivalent practical experience.
* 4-6+ years of SaaS sales experience in the Mid-Market or Enterprise segment.
* 3+ years people management experience.
* Ability to work independently and prioritize effectively and balance multiple, disparate work streams.
* Excellent analytical, problem-solving, negotiation skills, and strong financial acumen.
* Determination and persistence in pursuit of goals.
* Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports.
* Brings a strong work ethic; takes the initiative and thinks creatively to get the job done.
* Must be able to coach teams that handle a full-cycle sales process – prospect to close – small to large strategic deal sizes ($10K-300K ACV).
* Experience coaching teams using MEDDPICC or SPICED.
* Experience with Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo.
Benefits and Perks
We offer competitive salaries, flexible time off, great options for medical, dental, and vision plans, and a monthly stipend to help cover cell phone bill, home internet bill, and reimburse gym membership costs, wellness events, and more.
Professional development reimbursement is also available, up to an annual limit per calendar year.
Culture
We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Diversity, Equity, and Inclusion at Dialpad
We are passionate about building a values-driven culture that celebrates identity, inclusion, and belonging.
Every Voice Matters at Dialpad. We build community through Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.