Additional Information
Job Number
Job CategorySales & Marketing
LocationW Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000 VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
NATURAL TALENT
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Sydney, situated waterfront and centre in Darling Harbour, is now casting for a vibrant Event Sales & Planning Executive, responsible for conversion, contracting and closing of meetings, conferences, exhibitions and social events. From the enquiry, through to conversion and seamless planning, this role drives maximum profitability and delivers unforgettable client experiences—always aligned with the bold standards of W Hotels and Marriott International. Reporting directly to the Director of Sales, this is an exciting, standout opportunity to be part of the dynamic team at W Sydney.
The successful candidate will have prior experience in Catering sales and a keen enthusiasm for continuous learning and advancement while possessing excellent verbal and written communication skills and high attention to detail.
Core Responsibilities
With support from Director of Sales & Events Leader, the primary responsibilities of the Event Sales & Planning Executive include:
Representing the W brand in all sales activities in line with W Hotels and Marriott International's corporate strategies.
Responds to incoming events and catering opportunities for the hotel.
Qualifies and solicits new events and catering business to achieve personal and hotel revenue goals.
Closes the best opportunities for the hotel based on market conditions and hotel needs.
Uses negotiating skills and creative selling abilities to close business and negotiate contracts.
Generate proposals contracts & BEOs in correspondence with clients.
Interacts effectively with sales, kitchen, vendors, catering associations and other hotel departments to ensure guest satisfaction.
Develop a close working relationship with operations to ensure client satisfaction through the event.
Executes excellent customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serves the client by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
Undertake and arrange Insider Tours for clients as required.
Be fully versed across all relevant Marriott International loyalty programs to maximise business opportunities for W Sydney.
Performs other duties including reporting, as assigned, to meet business needs.
Attend weekly PACE meetings and any other required meetings for key internal stakeholders and ensure well versed in all enquires they are managing.
Establish and maintain strong working relationships with partners, suppliers, and vendors.
TALENT PROFILE
Education & Experience Required
High school diploma or GED; two years of experience in the event management or related professional area.
OR
One year degree from an accredited university in Hotel and Restaurant Management Hospitality, Business Administration, or related major
Minimum 2 years' experience in in a hotel sales environment required, previous experience in the corporate market will be looked upon favourably
Possess excellent verbal and written communication and Microsoft Office skills, and a strong attention to detail.
Ability to work in a fast-paced environment with strong time management and interpersonal skills.
Benefits
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Enjoy your birthday off with birthday leave
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
'Great Places to Work' certified
MI RECOGNITION
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
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CTA TO LEARN MORE
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DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.