At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled team deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations. When you join our team you will see how our values of Hope, Love, Care and Humility drive our practice and decision making daily.
About the position:
Anglicare's Home and Community teams provide support and services that enable our clients to maintain their independence - living happily and healthily within their own homes. Whether it be lifestyle, transport, social support, clinical support in Nursing or Allied Health. This service is vital for our community.
Based in our Townsville office, we are seeking a full-time Scheduling Officer to join our team. You will bring your experience to this role to ensure our staff continue to deliver exceptional client outcomes in the community.
This role is a full-time permanent role. The hours for the role are on rotating roster Monday-Friday with the earliest start being 6am and the latest finish being 5pm.
Selection criteria:
* Scheduling experience, using an electronic data management system. Prior scheduling experience in Procura or Alayacare is highly regarded but not mandatory
* Self-managing with the ability to prioritise and balance a full workload in a busy, changing environment
* Highly effective customer service skills
* A solid understanding of the entire Microsoft Suite with proficiency in Microsoft based products including Word and Excel as well as accurate alpha-numeric data entry
* Highly developed written and oral communication skills and the ability to relate effectively across a broad range of ages, cultures and socio-economic groups
* A friendly and flexible attitude with a distinct focus on customer service
* Dedication and commitment to error free administration, with unwavering attention-to-detail, even when tasks get routine
* Analytical and problem-solving skills, with the ability to make fast, professional and effective decisions within the scope of the role
* Initiative and ability to monitor and manage your own workload while working within role expectations, deadlines and management requirements
* Current Drivers Licence
* National Police Clearance
Why Join Anglicare?
* Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
* Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
* In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
* Employee Discounts at some of Australia's leading retailers.
* 6% Bupa Health Insurance Discount.
* Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
* Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
* Opportunities to purchase additional annual leave.
* Pastoral Care Support & Employee Assistance Programs.
* Free annual Flu vaccinations.
Interested? Apply online attaching your current resume
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.
Desired Skills and Experience
Scheduling, Rostering, Community Support, Aged Care Services