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Front office attendant

Port Augusta
Discovery Resorts
Posted: 16 December
Offer description

* Located at Wilpena Resort in the stunning Flinders Ranges, SA
* Opportunity to lead and inspire a talented team with an Industry leader
* Discounts on accommodation at over 300 G'day holiday parks


About Us


G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Resorts - Wilpena, the gateway to the breathtaking Flinders Ranges, 430 kilometers north of Adelaide. Experience the beauty of the 800 million-year-old natural amphitheatre of Wilpena Pound and share in unforgettable adventures like scenic flights, 4WD tours, mountain biking, bushwalking, and Aboriginal cultural experiences. As the only accommodation in the Ikara-Flinders Ranges National Park, our resort offers a variety of stunning options, from glamping tents to modern resort rooms and campsites. Enjoy delicious local cuisine, exceptional stargazing, and become part of a team that immerses visitors in Australia's stunning landscapes

Applications are open to Aboriginal and Torres Strait Islander people. Adnyamathanha people are strongly encouraged to apply.


Why This Role

* Be the welcoming face of one of South Australia's most iconic resort destinations
* Work in a culturally safe and supportive environment
* Gain hands-on experience in tourism and hospitality
* Build career pathways across Discovery Parks & Resorts nationwide
* Live and work on Country in the Flinders Ranges


The Role


As a Front Office Attendant, you'll be the first point of contact for guests, ensuring a smooth, welcoming experience from arrival to departure. This role suits someone who enjoys customer service, organisation and working as part of a close-knit team in a remote, seasonal environment.

Key responsibilities include:

* Managing guest check-ins and check-outs
* Handling phone, email and face-to-face enquiries
* Assisting with reservations and guest requests
* Liaising with housekeeping and other resort departments
* Providing local and resort information to guests


About You


You enjoy helping people and staying organised in a busy environment. Experience is not essential attitude and willingness to learn are key.

You will bring:

* Friendly, professional communication skills
* Basic computer confidence
* Ability to multitask and remain calm under pressure
* A team-focused and reliable approach


What's On Offer

* Award wages
* Full training and uniform provided
* Supportive, culturally safe workplace
* Career development opportunities within G'day Group

If you're ready for a job like no other, APPLY NOW

At Wilpena Resort we recognise that we are strengthened by our partnership with Aboriginal and Torres Strait Islander peoples, specifically, with the traditional owners of the land in which we operate. The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and section 65 of the Equal Opportunity Act 1984 (SA).

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.

The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

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