Chief operating officer

Blend AI Sydney, New South Wales, Australia Chief Operating Officer Blend AI Sydney, New South Wales, Australia Get AI-powered advice on this job and more exclusive features. Blend AI is a venture-backed SaaS platform that uses machine-learning to help ecommerce merchants spend smarter across Google, Meta, TikTok and beyond. We operate globally, and now need a seasoned operator who can turn strategy into disciplined, scalable execution. Why this role matters Working directly with the Co-Founders, the COO is the organisational cornerstone: you will plan, organise, direct, control and review day-to-day operations while shaping the long-range plan. Every department - Product, Engineering, Revenue and People—will look to you for clarity, cadence and accountability. What you’ll be doing Set policy, standards and objectives – Craft annual KPIs, service-level targets and governance frameworks. Direct daily operations – Run the weekly exec cadence, remove blockers and ensure we hit sprint, revenue and retention goals. Formulate and adjust strategy – Track market signals (e.g. ad-platform API changes) and redeploy resources to protect service continuity and fuel innovation. Allocate resources – Own P&L, capex and opex budgets; approve major vendor contracts, hiring plans and R&D spend. Lead cross-functional collaboration – Chair product launches, security incidents and enterprise deals; keep information flowing freely. Represent Blend AI externally – Negotiate with partners, brief investors and regulators, and speak at industry events. Prepare reports and forecasts – Deliver board packs on ARR, churn, burn and runway; maintain an 18-month rolling cash-flow forecast. Build and develop senior talent – Hire, mentor and succession-plan for VPs/Directors; run quarterly performance and compensation reviews. Oversee specialist corporate functions – Ensure best practice across FP&A, people ops, compliance and commercial contracts. What you’ll bring Bachelor’s degree in business, engineering or similar or at least five years’ senior-executive experience in a high-growth tech business. Demonstrated success scaling a SaaS company. Strong background in ad-tech, performance marketing or e-commerce enablement. Experience with AI/ML product operations. Mastery of data-driven decision-making: retention cohorts, LTV/CAC, unit economics. Proven ability to build and lead distributed teams across multiple time zones. Strong commercial acumen—skilled at negotiating enterprise contracts and raising capital. Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Management and Advertising Industries Software Development Referrals increase your chances of interviewing at Blend AI by 2x Sign in to set job alerts for “Chief Operating Officer” roles. 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