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Customer identity and access management

Melbourne
Australian Red Cross Lifeblood
Posted: 4 February
Offer description

Job description:

* Delivering secure, scalable identity solutions that keep our digital experiences running smoothly.
* Permanent position with WFH flexibility – location flexible
* Circa $140k - $145k + Superannuation + Salary Packaging

Discover life-giving possibilities
Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.

About the role
Help bring Lifeblood's new Auth0 Customer Identity and Access Management (CIAM) platform to life, and keep it running safely and smoothly across our website and mobile app.

As our IAM Specialist, you will be a hands-on contributor, responsible for designing, building, and supporting secure, scalable identity solutions across our websites and mobile applications. You will work closely with architects, security, and delivery teams to implement approved designs and translate business requirements into robust technical solutions.

You will contribute directly to the implementation of modern CIAM capabilities, including authentication, authorisation, MFA, account linking, and identity integrations, ensuring solutions are reliable, maintainable, and aligned with industry best practice. The role involves working extensively with Infrastructure as Code (Terraform) and CI/CD pipelines, helping ensure consistent and repeatable deployments across multiple environments. You'll also support authentication and authorisation integrations using OIDC and SAML.

If you enjoy solving complex identity problems and building secure, user-friendly authentication experiences at scale, this role offers the opportunity to work on meaningful, real-world systems with significant impact.

Sound interesting? Here's what we are looking for;

* Proven experience building IAM solutions using Terraform and Azure DevOps.
* Confident with Git branching strategies and CI/CD best practice for multi-environment delivery.
* Able to build and enhance identity solutions based on approved designs and real business needs.
* Hands-on experience with, modern Identity Providers (Auth0 or Okta), and MFA.
* Strong understanding of IAM standards and protocols including SAML, OIDC and OAuth 2.0.
* Familiarity with HTML/CSS for customising identity user interfaces .
* Self-driven and comfortable working independently when needed.
* Experience working in environments with security, privacy, or regulatory considerations
* Clear communicator with great collaboration skills.

This is a permanent, full-time position rotating between WFH and one of our Processing Centres. We may be open to part-time (0.8 FTE) for the right person. We are also open to candidates from different locations across Australia. Lifeblood is proud to accommodate flexible working and we are open to conversations around what this means to you.

Benefits and wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia's menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

* Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
* 14 weeks paid parental leave - no waiting period for either parent
* Ability to purchase additional annual leave
* Discounted private health cover with fantastic corporate benefit
* Discounted access to 1,430+ gyms & pools all over Australia
* Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
* Plus, many more

Is Lifeblood your reason? Apply now and discover life-giving possibilities.

Next steps

When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can.

We are a 2026 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed.

If selected, you'll be required to complete a few background checks and we'll help you through this process.

If you require any adjustments during the recruitment process, please let us know.

For information regarding the recruitment process, please contact Talent Acquisition via

**Please note we cannot accept applications via email so please apply online

This vacancy is being managed directly by Lifeblood's Talent Acquisition team. We won't accept candidates from external recruitment agencies on this occasion.

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