Job Description
We are seeking an enthusiastic and customer-focused individual to join our team as a Rental Service Agent in Brisbane. As the face of our company, you will be responsible for ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.
Your key responsibilities will include handling incoming reservations, welcoming guests, and taking care of check-ins and check-outs, preparing and cleaning our campervans, maintaining our campervans in top condition, registering guests, monitoring stock, and processing payments, as well as handling complaints and troubleshooting emergencies.
The Ideal Candidate
* You have a passion for guest service and are a travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car.
* You are fluent in English and eligible to work in Australia, with a valid driver's licence and confidence to drive a campervan.
* You are available to work on weekends and public holidays, are a responsible person who takes your work seriously, and can be relied upon.
* You are well-organised and good at solving problems.
Benefits
* You will be part of a young, fast-growing, and innovative company where you make a difference.
* Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City, or Manila.
* Continuous training and coaching to develop the skills that matter to you.
* A compensation package that includes Performance and Referral Bonuses.
* Free Road Trips so you can experience Indie firsthand.