HOBAN Recruitment is recruiting for the role of EL1 Business Analyst (Labour Hire) on behalf of our client, located in SURRY HILLS NSW. If you're passionate about improving service delivery and making a genuine impact, this role offers the opportunity to work on strategic solutions that enhance participant experiences.About the RoleAs an EL1 Business Analyst, you will play a key role in analysing, designing, and implementing process improvements across internal service delivery systems. You'll work with multidisciplinary teams to deliver strategic and meaningful change across the participant journey.Key responsibilities include:Identifying and documenting current business processes to establish baseline understanding.Leading process improvement initiatives using business and systems analysis techniques.Producing high-quality analysis documentation for programs and streams.Supporting Product Owners by detailing user stories, process maps, and acceptance criteria.Evaluating proposed solutions for effectiveness and alignment with organisational goals.Facilitating the transition of business requirements to technical build teams.Supporting testing activities to ensure developed solutions meet business needs.Representing the agency in stakeholder meetings and negotiation forums as required.BenefitsCompetitive pay rate of $602.55 per day at EL1 Level, including casual loading, providing you with financial stability and recognition for your expertise.11.5% superannuation to secure your future and support your retirement planning.ASAP start date, allowing you to embark on this exciting opportunity without delay.Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance.Flexible work arrangements.Make a meaningful impact in the disability sector.Be part of a collaborative team focused on improving equity and participant outcomes.About YouWe're seeking a strategic thinker and strong communicator who thrives in complex environments. You will ideally bring:Proven experience in business process analysis and improvement.Ability to lead process design activities with cross-functional teams.Strong documentation skills including user stories, process mapping, and analysis reports.Experience supporting and working closely with Product Owners and SMEs.Excellent stakeholder engagement and negotiation skills.Previous exposure to Agile development environments is desirable.Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role.Positions close for submissions at COB Tuesday 13th May 2025.At HOBAN, we encourage applications from people with disabilities, from diverse cultural and linguistic backgrounds, people of all genders, LGBTIQ+ individuals, and Aboriginal and Torres Strait Islander peoples.We provide reasonable adjustments, including alternative formats during the recruitment process. If you require an adjustment, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for more details.Salary: AU$602 - AU$603 per day + 11.5% superannuation
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