Job Title: Store Operations Manager
We are seeking an experienced and skilled Store Operations Manager to lead our retail team in providing exceptional customer service, managing daily store operations, and driving sales and profit growth.
About the Role:
The successful candidate will be responsible for leading a team of retail specialists, ensuring financial management and operational standards are met, maintained, and exceeded. They will motivate and support their team to reach their full potential, provide a genuine service, creating lasting impressions and moments that matter for customers, demonstrate a strong mix of leadership and management qualities, and serve as brand ambassadors with strong community, team, and customer connections.
Responsibilities:
* Lead, develop and coordinate a team of retail specialists
* Ensure financial management and operational standards are met, maintained, and exceeded
* Motivate and support team to reach their full potential
* Provide a genuine service, creating lasting impressions and moments that matter for customers
* Demonstrate a strong mix of leadership and management qualities
* Be a brand ambassador with strong community, team, and customer connections
Requirements:
To succeed in this role, you will need:
* Supervisory/leadership/management experience
* Demonstrated ability to motivate a team and drive results
* Previous dual format experience, including multi-network operations, sales, wholesale, and/or workshop operations experience (desirable)
* Conscious of workplace safety always
* Experience building strong relationships with all customers; creating 'moments that matter'
* A solution-focussed problem-solver
* Sound computer skills
* Hold a valid driver's license
Benefits:
We offer a range of benefits to our employees, including:
* A safe & inclusive team environment
* Ongoing training & career development
* No late-night trading
* Diverse product ranges
* Support office guidance and inter-store support for merchandise, planogram & store standards
* Employee reward & recognition programs, including a 'shout out' platform & private Facebook group
* Paid volunteer leave
* Parental leave top-up allowance
* Attractive team member pricing across all GPC AP businesses
Note: This role will require lifting, bending & climbing.
About Us:
Our company has a long history of delivering exceptional performance and value to our customers and stakeholders. We are proud to offer rewarding careers that combine small company feel with a global scale.