Shape the Future of Dementia Care
Dementia doesn't just affect one person, it touches families, friendships, and entire communities. Behind every diagnosis is a network of people navigating change, uncertainty, and hope.
This is your opportunity to play a meaningful role in that journey.
We are seeking an experienced Quality & Risk Manager to join a values-driven, purpose-led organisation working at the forefront of dementia and community care. This is a senior leadership role for someone who cares deeply about quality, governance, and doing things the right way, not just because standards require it, but because people deserve it.
Why This Role Matters
Quality and risk are not box-ticking exercises here. They are the foundation of trust, safety, and dignity for people living with dementia, their carers, and the teams who support them every day.
In this role, you'll help shape systems, influence culture, and strengthen services across aged care, community care, and disability programs. You'll be trusted as a subject matter expert, a mentor, and a strategic partner, with real scope to leave a lasting impact.
What You'll Be Doing
As Manager you will lead the development, implementation, and continuous improvement of an integrated quality and risk framework across the organisation.
Your role will include:
* Quality, Compliance & Governance
* Leading quality improvement, assurance, and audit processes
* Ensuring compliance with Aged Care Quality Standards and relevant legislation
* Supporting accreditation, audits, and self-assessments with confidence and clarity
* Risk & Incident Management
* Overseeing incident management systems and investigation processes
* Analysing trends to drive proactive improvement and safer services
* Embedding a strong, practical risk management framework across the organisation
* Leadership & Capability Building
* Providing expert guidance to leaders and frontline teams
* Facilitating quality and risk committees
* Coaching and mentoring staff to build confidence, capability, and ownership
* Policy & Sector Engagement
* Maintaining and reviewing policies to ensure best practice
* Staying connected to industry developments and regulatory expectations
* Ensuring systems remain current, effective, and person-centred
What You'll Bring
You're a thoughtful leader who combines technical expertise with strong people skills. You're comfortable influencing at senior levels and equally happy rolling up your sleeves when needed.
You'll have:
* Relevant tertiary qualifications or 5+ years' experience in aged care quality and/or risk
* Demonstrated leadership in Quality Management Systems and audits
* Strong understanding of aged care and community sector standards
* Excellent written and verbal communication skills
* A collaborative, pragmatic approach to problem-solving
* Ability to translate compliance into meaningful, real-world practice
What's In It for You
* Competitive salary with salary packaging
* Ongoing professional development and career growth
* Access to a market-leading Employee Assistance Program
* A genuinely supportive, collaborative leadership team
* The chance to contribute to an organisation on an exciting growth journey
Why People Stay
Because this is work that matters.
You'll be part of a team that believes in dignity, respect, and person-centred care. A place where your expertise is valued, your voice is heard, and your work has a direct impact on people's lives.
Ready to Make a Meaningful Difference?
If you're looking for a role where quality has purpose and leadership has heart, we'd love to hear from you.
Apply now and help shape a better future for people living with dementia and those who support them.
Reach out confidentially to learn more.
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