Branch Customer Advisor – Banking – Benalla
Part‑time position based in our Benalla Branch. 5 days per week – Monday to Thursday 9:00‑4:30pm and Friday 9:00‑5:15pm. Kick‑start your career in a role that makes a memorable impact on your local community.
About NAB
Our people are customer obsessed. We put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your skills, ideas, energy and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
Key Responsibilities
* Support our Benalla Branch by being the first point of contact for our customers and put them at the centre of everything you do.
* Assist our customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions.
* Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and keep all details accurate and up‑to‑date.
* Demonstrate our Smarter Banking options (self‑service and digital) to customers to help make their banking simple, easy and secure.
* Undertake ongoing training and development to enhance your career.
What You'll Bring
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
* An ability to work collaboratively as a team, self‑motivation and energy to create our signature customer experience.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* An appreciation for inclusion and the diversity of our customers.
* An interest in upskilling and career development opportunities with NAB.
Benefits
* Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
* Health and wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage.
Hours
Part‑time role working 5 days per week: Monday – Thursday 9:00am–4:30pm, Friday 9:00am–5:15pm.
Recruitment Process
For details on the recruitment process and accessibility, please visit. To discuss adjustment requirements, please contact the NAB Careers team through (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.
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