1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company DescriptionCompany DescriptionHospitality is a work of heart at Mövenpick Hotels we extraordinarily do ordinary things. We believe true hospitality is about turning small gestures into heart-warming moments and are looking for a part-time Night Auditor who wants more than just a job. Come, share your passion and start your journey with us!As a Night Auditor, you will be a critical part of the night operations of the hotel and be responsible for creating a warm and personalised welcome experience for our guests overnight. In the absence of management, you will ensure that the general safety and security of guests, staff, and the property is maintained at all times.Join us and become a Heartist.Job DescriptionWhat you’ll be doing:Welcoming our late arrival guests and farewell to our early departures.Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of the property.Taking initiative to ensure positive and productive interactions with our customers.Undertake the daily reconciliation of the Hotel’s trading, including checking and preparing reports, completing audits, and collating the necessary paperwork for departures.Prepare and distribute relevant reports to relevant departments.Managing and confirming reservation details and accounts for in-house guest details ensuring all details are recorded accurately.Providing efficient service for guest registration and departure by checking in and out guests as required.Maximising guest satisfaction as well as the safety and security of the property.Attending to guests' requests efficiently and effectively to ensure total customer satisfaction.QualificationsThe must-haves:Be a night owl who enjoys working with a teamExceptional customer service & communication skillsExcellent time management skills and the ability to work autonomouslyA hands-on team player with a can-do attitudeInitiates contact and establishes rapport easilyWillingness to take ownership and have the initiative to carry out different tasks as requiredA good understanding of finance and accounting practicesThe ability to coordinate multiple tasks whilst maintaining attention to detailYour Responsible Service of Alcohol (RSA) Certificate.Knowledge of Opera Cloud is a bonusAn ability to work 11:00 pm to 7:00 am and the flexibility to work weekdays, weekends and public holidaysAdditional InformationIn return we will offer you…ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.Learn Your Way - Support your career development with access to Accor’s industry leading training platforms.An opportunity to be part of a fun and supportive team who love what they do!Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typePart-timeJob functionJob functionManagement and ManufacturingIndustriesHospitalityReferrals increase your chances of interviewing at Mövenpick Hotels & Resorts by 2xGet notified about new Night Auditor jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 year agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoGuest Service Agent Lancemore Crossley St. MelbourneMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoFront Desk Agent | Exclusive Collection Club Med ResortMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoSouth Yarra, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 5 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 2 weeks agoPre-opening Hotel Front Office Roles – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street MallMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoGuest Service Agent (Part Time) | InterContinental Melbourne The RialtoMelbourne, Victoria, Australia 2 months agoNight Auditor | Full Time | Crowne Plaza MelbourneMelbourne, Victoria, Australia 3 weeks agoFront Desk Manager Assistant Club Med ResortMelbourne, Victoria, Australia 5 days agoSpringvale, Victoria, Australia 2 weeks agoCaulfield East, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 5 days agoWe’re unlocking community knowledge in a new way. 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