Guest Service Agent – DoubleTree by Hilton HobartBe the first smile our guests see.
At DoubleTree by Hilton Hobart, we believe the guest experience starts the moment they walk through our doors, and as a Guest Service Agent, you're the person who sets that tone.
Whether it's a seamless check-in, solving a tricky travel question, or simply remembering a guest's favourite room, you'll help create stays worth coming back for.
Why You'll Love This RoleFront-row seat to hospitality – You're in the heart of guest interactions, making every arrival and departure special.Grow with a global brand – Access Hilton's world-class training and career pathways.Perks that travel with you – Enjoy discounted stays at Hilton hotels worldwide.What You'll Be DoingWelcome guests with warmth, professionalism, and genuine care.Manage check-in and check-out processes efficiently and accurately.Handle guest queries, requests, and feedback promptly and with a solutions-focused approach.Maximise occupancy through upselling and promoting hotel services.Maintain accurate payment handling and compliance with hotel policies.Collaborate with other departments to ensure every guest enjoys a seamless stay.What We're Looking ForYou don't have to tick every box, but you'll thrive if you have:A friendly, confident, and professional approach.Strong communication and problem-solving skills.The ability to stay calm and organised under pressure.A passion for delivering exceptional guest service.Experience in hospitality, tourism, or customer service (preferred, but not essential – we'll train you).
Life at HiltonWe're more than just a hotel – we're a community.
At DoubleTree by Hilton Hobart, you'll be part of a supportive, inclusive team that takes pride in every detail.
Plus, you'll enjoy Hilton's global benefits, travel perks, and the opportunity to build a career anywhere in the world.Apply today and help us deliver the warm DoubleTree welcome that guests remember long after they check out.Work LocationsDoubleTree by Hilton HobartSchedulePart-timeBrandDoubletree by HiltonJobGuest Services, Operations, and Front Office