Baggage trolley agents deliver a seamless, secure and efficient service in airport terminals, car parks and other airport areas by collecting baggage trolleys and ensuring they are returned to their stations. Swissport’s baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering general inquiries from passengers.
Locations
Sydney, Brisbane, Perth
Dynamic team and duties
Easy Cart (a Swissport company) employs casual Luggage Trolley Agents with a passion for exceptional customer service. Your responsibilities will include collecting trolleys and ensuring they are returned to their stations. You will be a point of contact for customers and assist with enquiries, directions, and general information. It’s important you provide a valuable first and last impression for airport visitors.
Full training provided
Swissport offers full training, competitive remuneration and free staff parking. Agents must be available both weekends and weekdays.
Friendly and safe workplace
Prior to commencing training, all employees must meet company and airport vaccination requirements and airport pre-employment checks.
What would make you stand out for this role?
You deliver exceptional and safe service.
You're organised and can manage your time well.
You’re physically capable of manoeuvring luggage trolleys.
You have a driver's license.
You're a fluent English speaker.
You have basic - intermediate computer skills.