Overview
Join our Burnie Service department team as a Service Advisor – Where Your People Skills and Passion for Cars Come Together!
Are you a people-person with a knack for organisation and a solid work ethic? Do you thrive in a fast-paced environment where no two days are the same? We're looking for an enthusiastic and customer-focused Service Advisor to join our team!
In this key front-line role, you'll be the link between our valued customers and our skilled workshop team. You'll greet customers, understand their needs, explain the work to be done in a clear and friendly way, and make sure every job is costed accurately and completed to the highest standard.
Responsibilities
- Greet customers and understand their needs, acting as the link between customers and the workshop team
- Explain required work in a clear and friendly manner
- Ensure jobs are costed accurately and completed to the highest standard
- Provide excellent customer service and maintain a positive workshop flow
Qualifications
- A genuine ability to relate to people and build trust quickly
- Mechanical knowledge or a willingness to learn so you can confidently explain vehicle issues and repairs
- Strong administration and time management skills, including accurate job costing
- A team player who takes pride in their work and keeps things running smoothly
- A current driver's license (manual preferred)
What You’ll Get
- A supportive team environment where your contribution is valued
- Ongoing training and development to build your knowledge and confidence
- The chance to be part of a respected business that puts customer satisfaction first
How to apply
Whether you're experienced or just starting out and ready to learn, if you're motivated, reliable, and passionate about helping people, we want to hear from you!
Please submit a cover letter outlining your reasons for applying for this role, and the strengths that you will bring to it, together with a resume.
This position is available for immediate filling. We will proceed with interviews, and where appropriate appointment, ahead of the closing date should we identify the right candidate.
Salary match Number of applicants Skills match
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a service adviser?
- Do you have experience in administration?
- Do you have customer service experience?
Department for Education, Children and Young People Tasmania
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