This role is ideal for someone who enjoys being on the floor, solving problems in real time, and supporting a high‐performing service team in a premium brand environment.### What you'll be doing* Support the Service Manager with the day‐to‐day running of the service department* Act as a key point of contact for Service Advisors, providing guidance, support and escalation management* Assist with service flow control, vehicle scheduling, and workload prioritisation* Help manage customer issues and escalations, ensuring timely and professional resolution* Support consistent service standards, quality control and delivery timeframes* Assist with staff coverage, peak period coordination and operational stability* Contribute to achieving productivity and financial targets### What we're looking for* Experience in an automotive service environment* Strong understanding of service operations and customer service processes* Confident communicator who can support, coach and influence Service Advisors* Calm under pressure with a practical, solutions‐focused mindset* Strong organisation and time management skills* A hands‐on leader who enjoys being visible and involved on the floor### * Completive Remuneration including a car allowance and generous bonus* Work with a **premium global brand*** High‐impact role with genuine leadership exposure* Supportive team environment with career development opportunities* Fast‐paced, professional workshop and service operationIf you're ready to step into a leadership role where you can make a real difference to team performance and customer experience, **we'd love to hear from you**.**Brisbane BMW** is seeking a motivated and hands‐on **Assistant Service Manager** to support the daily operations of our Service Department. This is a frontline leadership role working closely with the **S**ervice Manager and Service Advisors to ensure smooth workflow, exceptional customer experiences and strong operational performance.
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