Salary: Competitive remuneration package.
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Job Description:
We are seeking a skilled Technical Support Representative to join our team. The ideal candidate will have experience in a highly technical role, with a strong understanding of maintenance targets, including availability, reliability, parts management and component life cycle management.
The successful applicant will be responsible for providing technical assistance to customers, troubleshooting complicated hydraulic, mechanical and electrical technical problems, and recommending solutions.
Key Responsibilities:
* Act as the Technical Lead for all mining class excavator issues and information in the Western Region
* Support branches and site representatives for trouble shooting / issue solving on the mining class excavator machines to keep high system and machine availability
* Collect, analyse and visualize machine condition data (Komtrax-Plus, data logger) using ICT tool
* Support new commissioning testing
* Support Technical Manager for continuous improvement or any other projects
* Provide reports and TSI submission to assist in factory resolution for any technical issues
Role Located: Welshpool, WA(with regular travel to site)