Venue Supervisor – Helen's Hill Winery
Coldstream, VIC | Hospitality Award – Level 5 | Permanent Part-Time (4 days/week)
About Us
Helen's Hill Winery is a family-owned Yarra Valley winery with a thriving bistro, bustling outdoor Lawn Bar, and a calendar full of functions and events. We're known for outstanding wine, fresh food, and genuine hospitality.
-----------------------------------
The Role
We are seeking an experienced Venue Supervisor to work closely with our Venue Manager in all aspects of running our busy winery venue. This role combines leadership, service, team development, and event coordination, offering variety and growth opportunities.
You'll spend two days per week in our bistro and two days leading the outdoor dining team in our Lawn Bar. On Lawn Bar days, you'll also be the on-site point of contact for all functions and events in our outdoor area. A key focus will be building and inspiring a high-performing team, delivering ongoing staff training, and ensuring every guest enjoys a memorable Helen's Hill experience. In the future, you'll have the opportunity to grow your role in events and functions at the venue.
Shifts are regularly rostered Friday to Monday, with occasional evening events as required.
-----------------------------------
Key Responsibilities
* Support the Venue Manager in day-to-day operations across both the bistro and Lawn Bar
* Lead, motivate, and develop FOH teams through coaching and training
* Foster a positive, professional, and collaborative team culture
* Oversee high-volume service while maintaining service excellence
* Be the primary on-site contact for weekly outdoor functions and events
* Work alongside the Functions Manager to ensure seamless event execution
* Uphold venue presentation standards and guest experience expectations
* Assist with planning and hosting future events and functions
-----------------------------------
What We're Looking For
* Proven hospitality experience (supervisory or management level essential)
* Comfortable in high-volume service environments
* Experience with functions and events preferred
* Strong organisational and leadership skills
* Excellent communication and interpersonal abilities
* Interest in wine is preferred, but not essential
* Availability Friday through Monday, plus occasional evenings for events
-----------------------------------
Remuneration & Conditions
* Paid in accordance with the Hospitality Industry (General) Award 2020 – Level 5 (Food & Beverage Supervisor)
* Applicable weekend and public holiday penalty rates
* Superannuation and allowances as per the Award
* Leave entitlements in line with the NES and the Award
-----------------------------------
Why Join Us?
* Work in a stunning Yarra Valley setting
* Split role across indoor bistro and vibrant outdoor Lawn Bar
* A leadership role with real input into team training and development
* Staff meals and on-site parking
* Supportive, professional, and welcoming team culture
* Scope to grow into hosting your own events and functions in the future