Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
About the Team
Our team at Atlassian focuses on enabling effective collaboration and engagement for teams using Jira within large, complex organizations. We design product experiences that help different enterprise personas collaborate more effectively, align on work, and get ongoing value from Jira as their organizations scale.
Our work centers on driving adoption and meaningful usage of Jira within enterprise customers, solving collaboration and engagement challenges across teams and roles. We partner closely with customers and go-to-market teams to understand real-world workflows and ensure Jira supports how teams work in practice.
As a Senior Product Manager for Jira, you will have a leadership role on the Jira team as an individual contributor with substantial input on both strategy and execution. You will work hands-on across strategy, discovery, and delivery to drive measurable outcomes for enterprise customers.
Key Responsibilities
* Own product strategy and execution for a defined set of enterprise collaboration and engagement use cases in Jira.
* Drive adoption and engagement within enterprise customers by identifying usage barriers, defining product improvements, and partnering with go-to-market teams on rollout and enablement.
* Develop a strong understanding of enterprise personas and workflows through direct customer conversations, qualitative research, and ongoing feedback loops.
* Partner closely with go-to-market teams (Sales, Solutions Engineering, Customer Success, and Support) to gather and synthesize customer feedback and inform product priorities.
* Define success metrics and track outcomes, with accountability for both customer outcomes (adoption, engagement, satisfaction) and business outcomes (retention, expansion, product usage growth).
* Collaborate effectively with Engineering, Design, Research, and Product Marketing to deliver high-quality product experiences end to end.
* Make informed prioritization and trade-off decisions within your area of ownership, balancing customer needs, business goals, and delivery constraints.
* Communicate product direction, progress, and decisions clearly to cross-functional partners and stakeholders.
* Contribute to the broader product organization by sharing learnings, improving processes, and supporting other product managers through collaboration and mentorship.
Background Requirements
* 8+ years of product management experience, with experience in B2B SaaS and customer-facing products.
* Proven ability to own a product area end to end, from discovery through delivery and iteration.
* Experience working directly with customers, including conducting discovery interviews, synthesizing feedback, and validating solutions.
* Strong ability to partner with go-to-market teams and incorporate field insights into product decisions.
* Demonstrated success delivering features or improvements that drive adoption, engagement, or workflow efficiency.
* Solid analytical and problem-solving skills, with experience defining metrics and using data to evaluate impact.
* Excellent communication skills, with the ability to clearly articulate problems, solutions, and trade-offs.
* Comfort operating in ambiguous problem spaces and making progress through iterative delivery.
Qualifications
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit